*a statement, action, or incident regarded as an instance of indirect, subtle, or unintentional discrimination against members of a marginalised group such as a racial or ethnic minority
This chart shows:
79% of respondents have not ever experienced micro-aggressions when engaging with a council service or facility based on their ethnicity, disability, gender, age, religion or sexual orientation
21% of respondents have experienced micro-aggressions when engaging with a council service or facility based on their ethnicity, disability, gender, age, religion or sexual orientation
This table shows some examples of micro-aggressions respondents have received. These are:
Racial stereotyping
Using incorrect language with a trans-person
Impolite racial questioning e.g. “where are you from?”
Disabled person being told they are playing up their disability
Ignorant / insensitive customer service
Misogynistic comments and assumptions
People being told they are being awkward or difficult
Ageism and belittling of requested adaptations
| wdt_ID | Themes mentioned |
|---|---|
| 1 | Racial stereotyping |
| 2 | Using incorrect language with a trans-person |
| 3 | Impolite racial questioning e.g. “where are you from?” |
| 4 | Disabled person being told they are playing up their disability |
| 5 | Ignorant / insensitive customer service |
| 6 | Misogynistic comments and assumptions |
| 7 | People being told they are being awkward or difficult |
| 8 | Ageism and belittling of requested adaptations |
