Search
Generic filters

Summary

  • As with discrimination, just over a fifth of respondents feel that they have experienced micro-aggressions* when engaging with a council service or facility based on one or more protected characteristics

*a statement, action, or incident regarded as an instance of indirect, subtle, or unintentional discrimination against members of a marginalised group such as a racial or ethnic minority

In your opinion, have you ever experienced micro-aggressions* when engaging with a council service or facility based on ethnicity, disability, gender, age, religion, or sexual orientation?

Base: Online sample (155)

This chart shows:
79% of respondents have not ever experienced micro-aggressions when engaging with a council service or facility based on their ethnicity, disability, gender, age, religion or sexual orientation
21% of respondents have experienced micro-aggressions when engaging with a council service or facility based on their ethnicity, disability, gender, age, religion or sexual orientation

Issues mentioned

This table shows some examples of micro-aggressions respondents have received. These are:
Racial stereotyping
Using incorrect language with a trans-person
Impolite racial questioning e.g. “where are you from?”
Disabled person being told they are playing up their disability
Ignorant / insensitive customer service
Misogynistic comments and assumptions
People being told they are being awkward or difficult
Ageism and belittling of requested adaptations

wdt_ID Themes mentioned
1 Racial stereotyping
2 Using incorrect language with a trans-person
3 Impolite racial questioning e.g. “where are you from?”
4 Disabled person being told they are playing up their disability
5 Ignorant / insensitive customer service
6 Misogynistic comments and assumptions
7 People being told they are being awkward or difficult
8 Ageism and belittling of requested adaptations