Whilst the majority of journeys from the area are made by private car or van (80%), over a third of residents are using buses or taxis
Over half of respondents are travelling frequently (5+ days a week) and mostly for shopping, to see friends and family, travelling to a leisure activity and travelling to a health appointment
1 in 5 bus or taxi users are spending over £50 on their journeys per month, however 38% hold a concessionary bus pass and so do not spend anything on their travel in the area
Appeal of the demand responsive transport service is high; almost two thirds of respondents ‘definitely’ or ‘probably’ would use the service
All routes were popular with at least 80% of respondents saying they would use each one, however the services to North Harbour Tesco and Southampton Road/ Racecourse Lane would be used most frequently. The service to the QA Hospital was most popular but would be used less frequently than the other routes
Usage would be busiest on weekdays and Saturdays between 09:00-12:00 but remains fairly consistent across the rest of the week regardless of day
Respondents would prefer to book the service via a smartphone app; this is high across all ages. Booking via telephone might also be useful, particularly for those aged 65+
A large proportion of potential users would use the service to get to a bus or train (85%), an inclusive ticket appeals to this group
Reasons for being unlikely to use the service include not travelling often enough, routes being inconvenient, concerns over booking the service and the operating times of the service
A quantitative online survey was launched on 10 October 2022 and was open for four weeks. The survey was promoted through a letter to households in the Port Solent area to maximise consultation engagement and subsequent response rate.
In total, 138 residents interacted with the survey.
Assuming a ‘total population’ of 700 residents in the Port Solent area, this volume of responses ensures a 95% confidence level with a margin of error of 7% which is just over the target margin of error of <6%.
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