An online questionnaire was developed and launched week beginning 21 September 2021 that ran for six weeks, ending on 3 November 2021.
To ensure as many residents as possible had a chance to complete the survey, it was promoted through the following communication channels:
- Press release announcing start of consultation and focus on impact of budget plans
- Social media promotion including boosted posts and adverts
- News story on website and promoted on homepage banner and banner that runs across the whole site as well as your city your say page
- Inclusions in news bulletins – all subscriber coronavirus bulletin, Your City Your Say, Family Life, Flag It Up, Business Bulletin
- Inclusion in staff bulletins and all-staff emails
- Newsletter copy and social post/links shared with partner organisations
- Six face-to-face sessions promoting the survey on the high street
- Online business briefing session
- PCC offline consultation database (outbound telephone calls through the City Helpdesk)