Accessing consultations with specialist health services: overall

• The majority of respondents, both male and female, would prefer to access consultation with specialist health services through face-to-face pre-booked appointments (82% total sample, 84% female, 80% male)
• Around half of all respondents would prefer to access face-to-face walk-in appointments (49% total sample, 51% female, 45% male)
• Almost double the proportion of females compared to males would prefer to access telephone consultations (43% female compared to 22% male)

This chart shows that the total sample want to access consultations with specialist health services in the following ways:
For face-to-face pre-booked appointments 82% of the total sample, 84% of females, and 80% of males chose this option
For face-to-face walk-in appointments 49% of the total sample, 51% of females, and 45% of males chose this option
For telephone consultation 36% of the total sample, 43% of females, and 22% of males chose this option
For online forms 20% of the total sample, 21% of females, and 19% of males chose this option
For live online chat 19% of the total sample, 19% of females, and 19% of males chose this option
For online video consultation 14% of the total sample, 15% of females, and 13% of males chose this option
For text chat (SMS) 8% of the total sample, 7% of females and 8% of males chose this option