- Over half of respondents aged under 35 would prefer to access consultations with specialist health services via live online chats (52.5%), whilst a further 45% would like to access them through an online form
- Respondents over 45 would most like to access consultations through face-to-face pre-booked appointments (46%), or through face-to-face walk-in appointments (43%)
Accessing consultations with specialist health services: by age
Summary
Which of the following ways do you prefer to access consultations with specialist health services? - by age
Base: Total sample - from top to bottom (205) | (345) | (152) | (78) | (88) | (58) | (32)
This chart shows that:
For respondents who prefer text chat to access consultations with specialist health services 13% are aged 16 to 24, 28% are aged 25 to 34, 25% are aged 35 to 44, 19% are aged 45 to 54, 13% are aged 55 to 64, and 3% are 65 and over
For respondents who prefer live online chat to access consultations with specialist health services 12% are aged 16 to 24, 41% are aged 25 to 34, 26% are aged 35 to 44, 13% are aged 45 to 54, 8% are aged 55 to 64, and 1% are 65 and over
For respondents who prefer a telephone conversation to access consultations with specialist health services 11% are aged 16 to 24, 28% are aged 25 to 34, 27% are aged 35 to 44, 22% are aged 45 to 54, 8% are aged 55 to 64, and 4% are 65 and over
For respondents who prefer an online video consultation to access consultations with specialist health services 9% are aged 16 to 24, 24% are aged 25 to 34, 33% are aged 35 to 44, 22% are aged 45 to 54, 10% are aged 55 to 64, and 2% are 65 and over
For respondents who prefer face-to-face walk-in appointments to access consultations with specialist health services 7% are aged 16 to 24, 26% are aged 25 to 34, 24% are aged 35 to 44, 23% are aged 45 to 54, 11% are aged 55 to 64, and 9% are 65 and over
For respondents who prefer an online form to access consultations with specialist health services 7% are aged 16 to 24, 38% are aged 25 to 34, 32% are aged 35 to 44, 11% are aged 45 to 54, 9% are aged 55 to 64, and 3% are 65 and over
For respondents prefer face-to-face pre-booked appointments to access consultations with specialist health services 6% are aged 16 to 24, 22% are aged 25 to 34, 26% are aged 35 to 44, 23% are aged 45 to 54, 12% are aged 55 to 64, and 11% are 65 and over
