Rating of bus aspects

• The ‘process of purchasing tickets’ attracts the highest ratings with nearly two-thirds of the sample rating this ‘good/very good’ (62%)
• ‘Feeling safe’ and ‘helpfulness of the bus drivers’ are also rated highly, with nearly half of respondents rating them as ‘good/ very good’
• ‘Bus affordability’ is the lowest performing area (54% ‘poor/very poor’). Respondents aged 35-54 are most likely to have a low opinion on this aspect, (64% ‘poor/very poor’), as well as those with financial barriers to travel (73% ‘poor/very poor’)

Base: All with barriers to travel (from top to bottom): 450 | 528 | 544 | 547 | 547 | 534 | 544 | 556 | 486

This chart shows the ratings that respondents gave buses in Portsmouth in different areas
With the process of purchasing tickets (in person or through an app) – 16% of respondents say very good, 46% say good, 28% say fair, 6% say poor and 4% say very poor
With the helpfulness of the bus drivers, 13% of respondents say very good, 35% say good, 39% say fair, 10% say poor and 4% say very poor
With feeling safe – 13% of respondents say very good, 36% say good, 37% say fair, 10% say poor and 6% say very poor
With the accessibility of bus stops – 8% of respondents say very good, 34% say good, 39% say fair, 12% say poor and 6% say very poor
With the accessibility of buses – 7% of respondents say very good, 34% say good, 37% say fair, 14% say poor and 8% say very poor
With the availability of a space suitable for respondents, 6% of respondents say very good, 28% say good, 35% say fair, 18% say poor and 13% say very poor
With bus timings, 4% of respondents say very good, 30% say good, 35% say fair, 20% say poor and 11% say very poor
With routes and location of bus stops – 5% of respondents say very good, 26% say good, 36% say fair, 20% say poor and 13% say very poor
With the affordability of buses – 4% of respondents say very good, 13% say good, 28% say fair, 31% say poor and 23% say very poor