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Summary

  • 81% of tenants are satisfied that their landlord provides a home that is well maintained, whilst 9% are dissatisfied
  • Satisfaction is consistently high across various areas, stock types, and property types – although 43% of those living in bungalows* are dissatisfied
  • Dissatisfaction is also slightly higher for those living in temporary social housing* (16%)
  • Satisfaction with a home that is well-maintained is also consistently high across different age groups, ethnic groups, and those with or without a disability
  • Satisfaction is slightly higher among those under the age of 25 and aged 55+

*Caution should be taken interpreting some of these results due to small bases

How satisfied or dissatisfied are you that your landlord provides a home that is well maintained?

 

 

Total sample

Base: Weighted sample (1,460)

This chart shows satisfaction that their home is well maintained:
56% are very satisfied, 25% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 3% are very dissatisfied.

By area

Base, from top to bottom: 73 | 161 | 73 | 394 | 277 | 248 | 234

This chart shows satisfaction that their home is well maintained by area:
Of those living in Portsea, 69% are very satisfied, 19% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Landport, 61% are very satisfied, 24% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Wecock Farm, 56% are very satisfied, 28% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Leigh Park, 57% are very satisfied, 25% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Paulsgrove, 58% are very satisfied, 23% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Somerstown, 52% are very satisfied, 26% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Buckland, 48% are very satisfied, 27% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 3% are very dissatisfied.

By stock type

Base, from top to bottom: 131 | 1,314 | 15* | *caution small base

This chart shows satisfaction that their home is well maintained by stock type:
Of those living in supported/ sheltered housing, 64% are very satisfied, 18% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in General needs, 55% are very satisfied, 25% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Temporary social housing, 38% are very satisfied, 35% are fairly satisfied, 12% are neither satisfied nor dissatisfied, and 16% are fairly dissatisfied.

By property type

Base, from top to bottom: 409 | 847 | 190 | 15* | *caution small base

This chart shows satisfaction that their home is well maintained by property type:
Of those living in a House, 54% are very satisfied, 29% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 56% are very satisfied, 24% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in a Flat in high-rise building, 60% are very satisfied, 19% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a Bungalow, 39% are very satisfied, 12% are fairly satisfied, 6% are neither satisfied nor dissatisfied, and 43% are fairly dissatisfied.

By age

Base, from top to bottom: 23* | 141 | 277 | 275 | 324 | 420 | *caution small base

This chart shows satisfaction that their home is well maintained by age:
Of those aged 18-24 years, 69% are very satisfied, 21% are fairly satisfied, 2% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 3% are very dissatisfied.
Of those aged 25-34 years, 42% are very satisfied, 32% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 6% are very dissatisfied.
Of those aged 35-44 years, 46% are very satisfied, 27% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 4% are very dissatisfied.
Of those aged 45-54 years, 47% are very satisfied, 29% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 4% are very dissatisfied.
Of those aged 55-64 years, 61% are very satisfied, 23% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged Over 65 years and over, 68% are very satisfied, 20% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 1% are very dissatisfied.

By ethnicity

Base: White ethnic groups (1,283) | Non-white ethnic groups (147)

This chart shows satisfaction that their home is well maintained by ethnicity:
Of those from white ethnic groups, 56% are very satisfied, 25% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 3% are very dissatisfied.
Of those from non-white ethnic groups, 58% are very satisfied, 27% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 1% are very dissatisfied.

By disability

Base: Disability (692) | No disability (651)

This chart shows satisfaction that their home is well maintained by disability:
Of those with a disability, 52% are very satisfied, 28% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 4% are very dissatisfied.
Of those without a disability, 62% are very satisfied, 21% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 2% are very dissatisfied.

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