Landlord keeping them informed

• The majority of respondents feel satisfied that their landlord keeps them informed about things that matter to them (77%), whilst 7% are dissatisfied
• Tenants aged under 25 and 55+ feel most satisfied that they are kept informed
• Satisfaction is consistently high across various demographic groups, but is slightly higher for male tenants, those from non-white ethnic groups, and those without a disability
• Satisfaction is consistently high between different areas, although those living in Buckland express a slightly higher level of dissatisfaction (10%)
• Tenants living in bungalows* also express higher levels of dissatisfaction with being kept informed (16%)

*Caution should be taken interpreting some of these results due to small bases

How satisfied or dissatisfied are you that your landlord keeps you informed about things that matter to you?

This chart shows satisfaction that their landlord keeps them informed about things that matter to them:
48% are very satisfied, 29% are fairly satisfied, 15% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by age:
Of those aged 18-24 years, 73% are very satisfied, 14% are fairly satisfied, 10% are neither satisfied nor dissatisfied, and 3% are very dissatisfied.
Of those aged 25-34 years, 43% are very satisfied, 30% are fairly satisfied, 18% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 4% are very dissatisfied.
Of those aged 35-44 years, 39% are very satisfied, 31% are fairly satisfied, 19% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 5% are very dissatisfied.
Of those aged 45-54 years, 44% are very satisfied, 27% are fairly satisfied, 22% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.
Of those aged 55-64 years, 48% are very satisfied, 30% are fairly satisfied, 16% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those aged 65 and over, 58% are very satisfied, 29% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 3% are very dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by sex:
Of those who are male, 57% are very satisfied, 25% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.
Of those who are female, 43% are very satisfied, 31% are fairly satisfied, 18% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 4% are very dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by ethnicity:
Of those who are from white ethnic groups, 47% are very satisfied, 29% are fairly satisfied, 16% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those who are from non-white ethnic groups, 62% are very satisfied, 26% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 3% are very dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by disability:
Of those who have a disability, 44% are very satisfied, 30% are fairly satisfied, 17% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 6% are very dissatisfied.
Of those who do not have a disability, 54% are very satisfied, 28% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 3% are very dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by area:
Of those living in Wecock Farm, 47% are very satisfied, 37% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in Landport, 56% are very satisfied, 27% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Portsea, 64% are very satisfied, 18% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Buckland, 48% are very satisfied, 31% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Somerstown, 51% are very satisfied, 26% are fairly satisfied, 16% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Leigh Park, 43% are very satisfied, 32% are fairly satisfied, 17% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 7% are very dissatisfied.
Of those living in Paulsgrove, 46% are very satisfied, 28% are fairly satisfied, 19% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 3% are very dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by stock type:
Of those living in supported/ sheltered housing, 61% are very satisfied, 20% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in General needs, 47% are very satisfied, 30% are fairly satisfied, 16% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in Temporary social housing, 31% are very satisfied, 36% are fairly satisfied, 28% are neither satisfied nor dissatisfied, and 5% are fairly dissatisfied.

This chart shows satisfaction that their landlord keeps them informed about things that matter to them by property type:
Of those living in a Flat in high-rise building, 57% are very satisfied, 23% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 52% are very satisfied, 28% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a House, 38% are very satisfied, 35% are fairly satisfied, 20% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a Bungalow, 25% are very satisfied, 18% are fairly satisfied, 41% are neither satisfied nor dissatisfied, and 16% are fairly dissatisfied.