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Summary

  • Three quarters of tenants have had a repair carried out in the last 12 months. There is little difference in rates between areas served Comserv and Mountjoy
  • Rates of repairs in the last 12 months are highest for those in supported/sheltered and general needs accommodation, as well as those in houses and bungalows

Has your landlord carried out a repair to your home in the last 12 months?

 

Total sample

Base: Weighted sample (1,460)

This chart shows that 75% of tenants have had a repair carried out in the last 12 months and 25% have not.

By repairs contractor

Base: Comserv (745) | Mountjoy (715)

This chart shows that:
Of those managed by Comserv, 76% have had a repair carried out in the last 12 months and 24% have not.
Of those managed by Mountjoy, 75% have had a repair carried out in the last 12 months and 25% have not.

By stock type

Base, from top to bottom: 131 | 1,314 | 15* | *caution small base

This chart shows that:
Of those in supported/ sheltered housing, 76% have had a repair carried out in the last 12 months and 24% have not.
Of those in general needs accommodation, 75% have had a repair carried out in the last 12 months and 25% have not.
Of those in temporary social housing, 61% have had a repair carried out in the last 12 months and 39% have not.

By property type

Base, from top to bottom: 409 | 15* | 847 | 190 | *caution small base

This chart shows that:
Of those living in a house, 88% have had a repair carried out in the last 12 months and 12% have not.
Of those living in a bungalow, 80% have had a repair carried out in the last 12 months and 20% have not.
Of those living in a flat/maisonette in a low-rise building, 71% have had a repair carried out in the last 12 months and 29% have not.
Of those living in a flat in a high-rise building, 67% have had a repair carried out in the last 12 months and 33% have not.

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