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Summary

  • Most tenants are satisfied that their landlord keeps communal areas clean and well maintained (68%), although around a fifth are dissatisfied (19%)
  • Tenants living in Landport and in sheltered/support housing or houses are most satisfied (77%- 88%)
  • Levels of dissatisfaction are higher for those living in Buckland (24%) and Wecock Farm (22%), as well as those in temporary social housing* (24%) and bungalows* (36%)

*Caution should be taken interpreting some of these results due to small bases

 

How satisfied or dissatisfied are you that your landlord keeps these communal areas clean and well maintained?

Total sample

Base, those with communal areas: Weighted sample (945)

This chart shows satisfaction with communal areas being kept clean and well maintained:
38% are very satisfied, 30% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 8% are very dissatisfied.

By area

Base, from top to bottom: 125 | 211 | 183 | 159 | 157 | 56 | 54

This chart shows satisfaction with communal areas being kept clean and well maintained by area:
Of those living in Landport, 54% are very satisfied, 23% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Somerstown, 37% are very satisfied, 33% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 9% are fairly dissatisfied, and 10% are very dissatisfied.
Of those living in Leigh Park, 36% are very satisfied, 33% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 9% are fairly dissatisfied, and 9% are very dissatisfied.
Of those living in Paulsgrove, 42% are very satisfied, 25% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 12% are fairly dissatisfied, and 8% are very dissatisfied.
Of those living in Buckland, 32% are very satisfied, 33% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 16% are fairly dissatisfied, and 8% are very dissatisfied.
Of those living in Portsea, 29% are very satisfied, 32% are fairly satisfied, 21% are neither satisfied nor dissatisfied, and 18% are fairly dissatisfied.
Of those living in Wecock Farm, 34% are very satisfied, 27% are fairly satisfied, 17% are neither satisfied nor dissatisfied, 15% are fairly dissatisfied, and 7% are very dissatisfied.

By stock type

Base, from top to bottom: 107 | 831 | 8* | *caution small base

This chart shows satisfaction with communal areas being kept clean and well maintained by stock type:
Of those living in supported/ sheltered housing, 61% are very satisfied, 23% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in General needs, 35% are very satisfied, 31% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 12% are fairly dissatisfied, and 8% are very dissatisfied.
Of those living in Temporary social housing, 47% are very satisfied, 19% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 19% are fairly dissatisfied, and 5% are very dissatisfied.

By property type

Property type: 35 | 175 | 732 | 3* | *caution small base

This chart shows satisfaction with communal areas being kept clean and well maintained by property type:
Of those living in a House, 46% are very satisfied, 42% are fairly satisfied, 8% are neither satisfied nor dissatisfied, and 4% are fairly dissatisfied.
Of those living in a Flat in high rise building, 42% are very satisfied, 31% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 6% are very dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 37% are very satisfied, 29% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 12% are fairly dissatisfied, and 8% are very dissatisfied.
Of those living in a bungalow, 24% are very satisfied, 32% are fairly satisfied, 8% are neither satisfied nor dissatisfied, and 36% are fairly dissatisfied.

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