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Summary

  • 84% of tenants are satisfied that their landlord provides a home that is well maintained, whilst 8% are dissatisfied
  • Satisfaction is consistently high across various areas, stock types, and property types. However, tenants living in Landport and Somerstown express slightly higher rates of dissatisfaction (11%-13%)
  • Satisfaction is also consistently high across different age groups, ethnic groups, and those with or without a disability. Satisfaction is slightly higher from those under the age of 25 and aged 55-64, as well as from white ethnic groups and those without a disability. However, dissatisfaction is slightly higher among those aged 45-54 (12%)

 

How satisfied or dissatisfied are you that your landlord provides a home that is well maintained?

Total sample

Base: Weighted sample (1,039)

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained:
63% are very satisfied, 21% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 3% are very dissatisfied.

By area

Base: from top to bottom - 114 | 166 | 177 | 197 | 281 | 52 | 52 | *Caution small base

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained by area:
Of those living in Landport, 71% are very satisfied, 11% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Buckland, 68% are very satisfied, 21% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, less than 1% are very dissatisfied.
Of those living in Somerstown, 65% are very satisfied, 15% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Paulsgrove, 60% are very satisfied, 24% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Leigh Park, 60% are very satisfied, 24% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Portsea, 55% are very satisfied, 25% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in Wecock Farm, 43% are very satisfied, 46% are fairly satisfied, 6% are neither satisfied nor dissatisfied, and 6% are fairly dissatisfied.

By stock type

Base: from top to bottom - 10* | 987 | 42 | *Caution small base

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained by stock type:
Of those living in Temporary social housing, 66% are very satisfied, and 34% are neither satisfied nor dissatisfied.
Of those living in General needs, 63% are very satisfied, 21% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in supported/ sheltered housing, 58% are very satisfied, 36% are fairly satisfied, 4% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 1% are very dissatisfied.

By property type

Base: from top to bottom - 603 | 291 | 135 | 10* | *Caution small base

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained by property type:
Of those living in a Flat/ maisonette in low-rise building, 65% are very satisfied, 16% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in a House, 63% are very satisfied, 27% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a Flat in high-rise building, 58% are very satisfied, 27% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in a Bungalow, 100% are very satisfied.

By age

Base: from top to bottom - : 21* | 114 | 208 | 197 | 218 | 281 | *Caution small base

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained by age:
Of those aged 18-24 years, 74% are very satisfied, 13% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 1% are very dissatisfied.
Of those aged 25-34 years, 56% are very satisfied, 28% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged 35-44 years, 61% are very satisfied, 20% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged 45-54 years, 63% are very satisfied, 20% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 7% are very dissatisfied.
Of those aged 55-64 years, 65% are very satisfied, 22% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 1% are very dissatisfied.
Of those aged Over 65 years and over, 64% are very satisfied, 20% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 2% are very dissatisfied.

By ethnicity

Base: White ethnic groups (922) | Non-White ethnic groups (98)

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained by ethnicity:
Of those from white ethnic groups, 64% are very satisfied, 21% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 3% are very dissatisfied.
Of those from non-white ethnic groups, 60% are very satisfied, 18% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 1% are very dissatisfied.

By disability

Base: Disability (426) | No disability (518)

This chart shows how satisfied or dissatisfied tenants are that their landlord provides a home that is well maintained by disability:
Of those with a disability, 65% are very satisfied, 17% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 4% are very dissatisfied.
Of those without a disability, 62% are very satisfied, 25% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 1% are very dissatisfied.