Landlord keeping them informed

• The majority of respondents feel satisfied that their landlord keeps them informed about things that matter to them (82%), whilst 7% are dissatisfied
• Satisfaction is generally high across various age groups, sexes, ethnicities, and those with or without a disability. However, tenants aged 45-54 are less sure, with lower levels of satisfaction than other groups (69%, compared to 80%-87%)
• Tenants living in Buckland express slightly higher levels of satisfaction than other areas (88%), whilst Landport has slightly higher levels of dissatisfaction (12%)
• Tenants in temporary social housing express the highest level of dissatisfaction with being kept informed (29%), although caution should be taken interpreting these results due to a small base

How satisfied or dissatisfied are you that your landlord keeps you informed about things that matter to you?

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them:
56% are very satisfied, 26% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by age:
Of those aged 18-24 years, 71% are very satisfied, 15% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged 25-34 years, 58% are very satisfied, 28% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those aged 35-44 years, 51% are very satisfied, 29% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.
Of those aged 45-54 years, 46% are very satisfied, 23% are fairly satisfied, 19% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 7% are very dissatisfied.
Of those aged 55-64 years, 57% are very satisfied, 24% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged Over 64 years, 61% are very satisfied, 26% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 2% are very dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by sex:
Of those who are male, 60% are very satisfied, 23% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 5% are very dissatisfied.
Of those who are female, 53% are very satisfied, 27% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 3% are very dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by ethnicity:
Of those who are from white ethnic groups, 55% are very satisfied, 26% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those who are from non-white ethnic groups, 58% are very satisfied, 27% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 1% are very dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by disability:
Of those who have a disability, 59% are very satisfied, 21% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 6% are very dissatisfied.
Of those who do not have a disability, 54% are very satisfied, 29% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 2% are very dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by area:
Of those living in Buckland, 71% are very satisfied, 16% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in Landport, 65% are very satisfied, 17% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 10% are very dissatisfied.
Of those living in Somerstown, 61% are very satisfied, 23% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Paulsgrove, 59% are very satisfied, 21% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Leigh Park, 46% are very satisfied, 31% are fairly satisfied, 16% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in Portsea, 45% are very satisfied, 36% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in Wecock Farm, 28% are very satisfied, 52% are fairly satisfied, 14% are neither satisfied nor dissatisfied, and 6% are fairly dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by stock type:
Of those living in General needs, 56% are very satisfied, 25% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in supported/ sheltered housing, 53% are very satisfied, 40% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Temporary social housing, 53% are very satisfied, 19% are neither satisfied nor dissatisfied, and 29% are very dissatisfied.

This chart shows how satisfied or dissatisfied tenants are that their landlord keeps them informed about things that matter to them by property type:
Of those living in a Flat/ maisonette in low-rise building, 56% are very satisfied, 24% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 5% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in a Flat in high-rise building, 55% are very satisfied, 31% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a House, 55% are very satisfied, 25% are fairly satisfied, 18% are neither satisfied nor dissatisfied, and 2% are very dissatisfied.
Of those living in a Bungalow, 42% are very satisfied, and 58% are fairly satisfied.