| wdt_ID | Key themes | Percentage (%) |
|---|---|---|
| 1 | Happy as things are | 5 |
| 2 | Maintenance and repairs - completed properly, timely | 5 |
| 3 | Help with issues with neighbours (e.g. ASB) | 3 |
| 4 | More communications with tenants | 3 |
| 11 | Outside area improvements | 2 |
| 12 | Bin/ bin area improvements | 2 |
| 13 | Improve safety | 2 |
| 14 | Improve communal areas | 2 |
| 15 | Improved waiting lists/ property allocation | 1 |
| 16 | Good staff | 1 |
| 17 | Building maintenance | 1 |
| 18 | Car park improvements | 1 |
| 19 | More/ better staff | 0.1 |
| 21 | Other | 3 |
| 22 | N/A / no comment | 77 |