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Summary

  • Most tenants are satisfied that their landlord keeps communal areas clean and well maintained (72%), whilst 16% are dissatisfied
  • Levels of dissatisfaction are higher for those living in Portsea and Wecock Farm, as well as those in supported/ sheltered housing, and tenants living in bungalows*

*Caution should be taken interpreting these results due to a small base.

 

How satisfied or dissatisfied are you that your landlord keeps these communal areas clean and well maintained?

Total sample

Base: Weighted sample - those with communal areas (688)

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained:
49% are very satisfied, 23% are fairly satisfied, 11% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 5% are very dissatisfied.

By area

Base: from top to bottom - 127 | 116 | 133 | 95 | 140 | 37 | 39

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained by area:
Of those living in Buckland, 58% are very satisfied, 28% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Leigh Park, 53% are very satisfied, 21% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 9% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Paulsgrove, 52% are very satisfied, 22% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Landport, 48% are very satisfied, 19% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 9% are very dissatisfied.
Of those living in Somerstown, 44% are very satisfied, 23% are fairly satisfied, 16% are neither satisfied nor dissatisfied, 13% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Portsea, 42% are very satisfied, 22% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 23% are fairly dissatisfied, and 7% are very dissatisfied.
Of those living in Wecock Farm, 30% are very satisfied, 25% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 27% are fairly dissatisfied, and 4% are very dissatisfied.

By stock type

Base: from top to bottom - 7* | 35 | 645 | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained by stock type:
Of those living in Temporary social housing, 70% are very satisfied, and 30% are neither satisfied nor dissatisfied.
Of those living in supported/ sheltered housing, 65% are very satisfied, 12% are fairly satisfied, 2% are neither satisfied nor dissatisfied, 21% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in General needs, 48% are very satisfied, 24% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 5% are very dissatisfied.

By property type

Base: from top to bottom - 42 | 516 | 124 | 6* |*Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained by property type:
Of those living in a House, 55% are very satisfied, 30% are fairly satisfied, 6% are fairly dissatisfied, and 8% are very dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 51% are very satisfied, 21% are fairly satisfied, 12% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in a Flat in high rise building, 41% are very satisfied, 30% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 12% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a bungalow, 100% are fairly dissatisfied.