- The proportion of parents and carers who are aware of the Local Offer website and have used it has dropped slightly in this year’s survey – just under half have heard of the website overall (48%) and 14% have used it.
- Those with an EHCP are more likely to have heard of the website and to have used it (52% and 37% respectively) compared to those without an EHCP (41% and 29% respectively).
- Of those who have used it, a majority have continued to report that they found what they were looking for (53%), although this has dropped year on year.
Awareness and usage
Summary
Have you heard of the Local Offer website, and have you used it to find out about services available to support you, your child or young person, or family?
Total sample
Base: 2021 sample (593) | 2020 sample (219) | 2019 sample (383)
The following chart shows that 48% of respondents have heard of the Local Offer Website; 34% have used it and 14% have not used it.
EHCP
Base (2021 sample): EHCP (410) | No EHCP (182)
The following chart shows that those with an EHCP are more likely to have heard of the website and to have used it, compared to those without an EHCP.
Did you find what you were looking for on the Local Offer website?
Base: 2021 sample (268) | 2020 sample (219) | 2019 sample (383)
The following chart shows that 53% of respondents found what they were looking for on the Local Offer website.
