- Nearly a quarter of respondents like that services are helping them learn at school or work (24%)
- Services that encourage making friends and socialising (11%), support respondents in feeling listened to / understood (8%), or provide trips, activities, and events (8%) are also liked by respondents
- When asked what is not working well for them, the most common comment is that respondents feel there are not enough support or resources to provide truly substantial support (12%), giving examples such as long waiting lists, social care absences, and a lack of help with learning key subjects at school
- Also important but less reported is the need for more help with socialising and communication (9%)
SEND – What is and isn’t going well
Summary
Please tell us what is working well for you with the services you use
Base: Total sample (280)
This table shows that when asked about what is working well with the services that they use
24% of respondents say learning at school and work
11% say friends and socialising
8% say that general support works well
8% say that they feel listened to / understood
8% say that activities, trips and events are working well
6% say that organisations such as Enable Ability are working well
4% say that they do not use any services
3% say that practical support i.e paying bills, cleaning and making decisions is going well
3% say that other things are going well
39% of respondents did not leave a comment
wdt_ID | Key themes | Percentage (%) |
---|---|---|
1 | Learning at school and work | 24 |
2 | Friends and socialising | 11 |
3 | General support works well | 8 |
4 | I feel listened to / understood | 8 |
5 | Activities, trips and events | 8 |
6 | Organisations like Enable Ability | 6 |
7 | Do not use any services | 4 |
8 | Practical support - paying bills, cleaning, making decisions | 3 |
9 | Other | 3 |
10 | Did not leave a comment | 39 |
Please tell us what is not working well for you with the services you use
Base: Total sample (280)
This table shows that when asked about what is not working well for them with the services they use
12% of respondents say that there is not enough support or resources
9% say socialising and communications
5% say mental health
5% say that they need more things to do
4% say employment and work opportunities
3% say travelling by bus
3% say that people do not understand them
5% say other things
57% say nothing or did not leave a comment
wdt_ID | Key themes | Percentage (%) |
---|---|---|
1 | Not enough support or resources | 12 |
2 | Socialising and communication | 9 |
3 | Mental health | 5 |
4 | Need more things do | 5 |
5 | Employment and work opportunities | 4 |
6 | Travelling by bus | 3 |
7 | People do not understand me | 3 |
8 | Other | 5 |
9 | Nothing / did not leave a comment | 57 |