SEND – What is and isn’t going well

• Nearly a quarter of respondents like that services are helping them learn at school or work (24%)
• Services that encourage making friends and socialising (11%), support respondents in feeling listened to / understood (8%), or provide trips, activities, and events (8%) are also liked by respondents
• When asked what is not working well for them, the most common comment is that respondents feel there are not enough support or resources to provide truly substantial support (12%), giving examples such as long waiting lists, social care absences, and a lack of help with learning key subjects at school
• Also important but less reported is the need for more help with socialising and communication (9%)

Base: Total sample (280)

This table shows that when asked about what is working well with the services that they use
24% of respondents say learning at school and work
11% say friends and socialising
8% say that general support works well
8% say that they feel listened to / understood
8% say that activities, trips and events are working well
6% say that organisations such as Enable Ability are working well
4% say that they do not use any services
3% say that practical support i.e paying bills, cleaning and making decisions is going well
3% say that other things are going well
39% of respondents did not leave a comment

Base: Total sample (280)

This table shows that when asked about what is not working well for them with the services they use
12% of respondents say that there is not enough support or resources
9% say socialising and communications
5% say mental health
5% say that they need more things to do
4% say employment and work opportunities
3% say travelling by bus
3% say that people do not understand them
5% say other things
57% say nothing or did not leave a comment