- Most residents do not make suggestions for improvements to adult social care (86%)
- The most popular improvement is making it easier to get in touch with the service, such as providing more options for communication or a clear phone number
- Residents would also like to see more funding given to adult social care, a speedier and more responsive service, or more capacity within the services offered
Suggested improvements in adult social care
Summary
If you could improve one thing about adult social care, what would it be?
Weighted base: W6: 1,235
| wdt_ID | Key themes | Percentage of respondents (%) |
|---|---|---|
| 1 | Make it easier to get in touch e.g. more options, clear phone number | 3 |
| 2 | More funding | 2 |
| 3 | Speedier service/ more responsive | 2 |
| 4 | More capacity | 2 |
| 5 | Better information and advice/ more promotion of what’s available | 1 |
| 6 | Holistic/ joined-up care | 1 |
| 7 | More staff | 1 |
| 8 | Flexible support options/ more choice | 1 |
| 9 | Better pay for staff | 1 |
| 10 | Increase eligibility/ access | 1 |
| 11 | More caring approach amongst staff | 1 |
| 12 | Consistency and reliability of service | 1 |
| 13 | More housing provision e.g. interim after hospital discharge | 1 |
| 14 | Cheaper/ lower costs | 1 |
| 15 | Other | 2 |
| 16 | No answer given | 86 |
