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Summary

  • Levels of trust in advice and information from Portsmouth City Council have decreased since previous waves of research
  • Higher proportions of residents trust the Police, Fire and Rescue compared to wave 3
  • Residents have lost confidence in central government, local and national newspapers or websites since wave 3

*The question wording for Waves 1-3 was ‘How trustworthy do you feel the advice and information on COVID-19 from the following sources is?’ In wave four the reference to COVID-19 has been removed from the question

How trustworthy do you feel the advice and information from the following sources is?’*

Portsmouth City Council

Weighted base: W1: 1,920 | W2: 1,318 | W3: 771 | W4: 1,755

This chart shows that:
Of wave 1 residents, 75% felt the advice and information from Portsmouth City Council was very/quite trustworthy, 19% felt it was neither trustworthy nor untrustworthy, and 7% felt it was very/quite untrustworthy
Of wave 2 residents, 81% felt the advice and information from Portsmouth City Council was very/quite trustworthy, 12% felt it was neither trustworthy nor untrustworthy, and 7% felt it was very/quite untrustworthy
Of wave 3 residents, 74% felt the advice and information from Portsmouth City Council was very/quite trustworthy, 18% felt it was neither trustworthy nor untrustworthy, and 7% felt it was very/quite untrustworthy
Of wave 4 residents, 69% feel the advice and information from Portsmouth City Council is very/quite trustworthy, 23% feel it is neither trustworthy nor untrustworthy, and 9% feel it is very/quite untrustworthy

Police

Weighted base: W1: 1,893 | W2: 1,300 | W3: 768 | W4: 1,749

This chart shows that:
Of wave 1 residents, 69% felt the advice and information from the Police was very/quite trustworthy, 24% felt it was neither trustworthy nor untrustworthy, and 7% felt it was very/quite untrustworthy
Of wave 2 residents, 69% felt the advice and information from the Police was very/quite trustworthy, 24% felt it was neither trustworthy nor untrustworthy, and 7% felt it was very/quite untrustworthy
Of wave 3 residents, 54% felt the advice and information from the Police was very/quite trustworthy, 31% felt it was neither trustworthy nor untrustworthy, and 16% felt it was very/quite untrustworthy
Of wave 4 residents, 62% feel the advice and information from the Police is very/quite trustworthy, 24% feel it is neither trustworthy nor untrustworthy, and 13% feel it is very/quite untrustworthy

Fire and Rescue

Weighted base: W1: 1,896 | W2: 1,299 | W3: 758 | W4: 1,747

This chart shows that:
Of wave 1 residents, 71% felt the advice and information from Fire and Rescue was very/quite trustworthy, 27% felt it was neither trustworthy nor untrustworthy, and 2% felt it was very/quite untrustworthy
Of wave 2 residents, 71% felt the advice and information from Fire and Rescue was very/quite trustworthy, 28% felt it was neither trustworthy nor untrustworthy, and 1% felt it was very/quite untrustworthy
Of wave 3 residents, 59% felt the advice and information from Fire and Rescue was very/quite trustworthy, 37% felt it was neither trustworthy nor untrustworthy, and 4% felt it was very/quite untrustworthy
Of wave 4 residents, 84% feel the advice and information from Fire and Rescue is very/quite trustworthy, 13% feel it is neither trustworthy nor untrustworthy, and 3% feel it is very/quite untrustworthy

NHS

Weighted base: W1: 1,909 | W2: 1,307 | W3: 775 | W4: 1,751

This chart shows that:
Of wave 1 residents, 90% felt the advice and information from the NHS was very/quite trustworthy, 6% felt it was neither trustworthy nor untrustworthy, and 4% felt it was very/quite untrustworthy
Of wave 2 residents, 85% felt the advice and information from the NHS was very/quite trustworthy, 11% felt it was neither trustworthy nor untrustworthy, and 4% felt it was very/quite untrustworthy
Of wave 3 residents, 85% felt the advice and information from the NHS was very/quite trustworthy, 8% felt it was neither trustworthy nor untrustworthy, and 7% felt it was very/quite untrustworthy
Of wave 4 residents, 76% feel the advice and information from the NHS is very/quite trustworthy, 15% feel it is neither trustworthy nor untrustworthy, and 10% feel it is very/quite untrustworthy

Central government

Weighted base: W1: 1,913 | W2: 1,314 | W3: 773 | W4: 1,738

This chart shows that:
Of wave 1 residents, 48% felt the advice and information from central government was very/quite trustworthy, 19% felt it was neither trustworthy nor untrustworthy, and 33% felt it was very/quite untrustworthy
Of wave 2 residents, 48% felt the advice and information from central government was very/quite trustworthy, 19% felt it was neither trustworthy nor untrustworthy, and 34% felt it was very/quite untrustworthy
Of wave 3 residents, 39% felt the advice and information from central government was very/quite trustworthy, 18% felt it was neither trustworthy nor untrustworthy, and 43% felt it was very/quite untrustworthy
Of wave 4 residents, 25% feel the advice and information from central government is very/quite trustworthy, 24% feel it is neither trustworthy nor untrustworthy, and 51% feel it is very/quite untrustworthy

Local newspapers or news websites

Weighted base: W1: 1,910 | W2: 1,309 | W3: 772 | W4: 1,755

This chart shows that:
Of wave 1 residents, 33% felt the advice and information from local newspapers or news websites was very/quite trustworthy, 37% felt it was neither trustworthy nor untrustworthy, and 30% felt it was very/quite untrustworthy
Of wave 2 residents, 26% felt the advice and information from local newspapers or news websites was very/quite trustworthy, 36% felt it was neither trustworthy nor untrustworthy, and 38% felt it was very/quite untrustworthy
Of wave 3 residents, 27% felt the advice and information from local newspapers or news websites was very/quite trustworthy, 32% felt it was neither trustworthy nor untrustworthy, and 41% felt it was very/quite untrustworthy
Of wave 4 residents, 22% feel the advice and information from local newspapers or news websites is very/quite trustworthy, 37% feel it is neither trustworthy nor untrustworthy, and 41% feel it is very/quite untrustworthy

National newspapers or news websites

Weighted base: W1: 1,914 | W2: 1,313 | W3: 774 | W4: 1,751

This chart shows that:
Of wave 1 residents, 31% felt the advice and information from national newspapers or news websites was very/quite trustworthy, 29% felt it was neither trustworthy nor untrustworthy, and 40% felt it was very/quite untrustworthy
Of wave 2 residents, 25% felt the advice and information from national newspapers or news websites was very/quite trustworthy, 35% felt it was neither trustworthy nor untrustworthy, and 41% felt it was very/quite untrustworthy
Of wave 3 residents, 27% felt the advice and information from national newspapers or news websites was very/quite trustworthy, 25% felt it was neither trustworthy nor untrustworthy, and 48% felt it was very/quite untrustworthy
Of wave 4 residents, 21% feel the advice and information from national newspapers or news websites is very/quite trustworthy, 33% feel it is neither trustworthy nor untrustworthy, and 46% feel it is very/quite untrustworthy

News on the television

Weighted base: W1: 1,919 | W2: 1,306 | W3: 770 | W4: 1,743

This chart shows that:
Of wave 1 residents, 46% felt the advice and information from news on the television was very/quite trustworthy, 27% felt it was neither trustworthy nor untrustworthy, and 27% felt it was very/quite untrustworthy
Of wave 2 residents, 43% felt the advice and information from news on the television was very/quite trustworthy, 29% felt it was neither trustworthy nor untrustworthy, and 28% felt it was very/quite untrustworthy
Of wave 3 residents, 39% felt the advice and information from news on the television was very/quite trustworthy, 22% felt it was neither trustworthy nor untrustworthy, and 39% felt it was very/quite untrustworthy
Of wave 4 residents, 39% feel the advice and information from news on the television is very/quite trustworthy, 31% feel it is neither trustworthy nor untrustworthy, and 31% feel it is very/quite untrustworthy

Hive Portsmouth

Weighted base: W4: 1,699

This chart shows that:
Of wave 4 residents, 47% feel the advice and information from Hive Portsmouth is very/quite trustworthy, 48% feel it is neither trustworthy nor untrustworthy, and 5% feel it is very/quite untrustworthy