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Summary

  • Improvements to buses were the most popular option to encourage residents to travel sustainably (61%)
  • Improvements to trains (43%), safer walking (40%) and safer cycling routes (38%) were also popular but at a lower level than bus improvements
  • Lower proportions would be encouraged by improvements to rental e-scooters and taxis (both 12%), and improved disabled access (10%)
  • The highest proportion of further comments relate to bus travel with 18% of residents making a comment on that topic
  • Cheaper fares are the most frequently mentioned comment both within bus travel and more generally
  • Better cycling routes are also mentioned by 5% of residents

Would any of the following encourage you to choose a sustainable travel option (i.e. bus, walking, cycling) more often?

Weighted base: 1,634

This chart shows that:
61% of residents feel that improvements to buses (routes, ticket prices, operating times) would encourage them to choose a sustainable travel option more often
43% of residents feel that improvements to trains (ticket prices, operating times, connections) would encourage them to choose a sustainable travel option more often
40% of residents feel that safer walking routes would encourage them to choose a sustainable travel option more often
38% of residents feel that safer cycling routes would encourage them to choose a sustainable travel option more often
30% of residents feel that better connections between ways of travelling would encourage them to choose a sustainable travel option more often
29% of residents feel that an app that provides you with all the travel options in one place would encourage them to choose a sustainable travel option more often
18% of residents feel that more cycle parking would encourage them to choose a sustainable travel option more often
16% of residents feel that more cycle storage in residential areas would encourage them to choose a sustainable travel option more often
12% of residents feel that improvements to rental e-scooters (more places to park, more safety events) would encourage them to choose a sustainable travel option more often
12% of residents feel that improvements to taxis (more availability, more wheel chair accessibility) would encourage them to choose a sustainable travel option more often
10% of residents feel that improved disabled access would encourage them to choose a sustainable travel option more often
4% of residents feel that something else would encourage them to choose a sustainable travel option more often
10% of residents feel that none of the above would encourage them to choose a sustainable travel option more often

Please tell us more about the improvements that would encourage you to travel sustainably more often?

Weighted base: 1,467

This table shows the most common themes around general improvements that would encourage residents to travel sustainably more often:
18% leave comments regarding improvements to buses i.e. cheaper fares, more/different/direct bus routes, more frequent, more reliable, etc.
16% leave comments regarding general improvements i.e. cheaper fares, more reliable transport, better connections/system, safer travel, etc.
13% leave comments regarding improvements to cycling/ e-scooters i.e. separate/safer/wider cycle lanes, more cycle routes, safe/more bike storage areas, ban cycling/e-scooters on pavements and footpaths, regulate e-scooters better, etc.)
5% leave comments regarding improvements to walking i.e. safer environment, better maintained pavements, better lighting, clean streets, more green areas/ walking routes, etc.
5% leave miscellaneous comments
4% leave comments regarding improvements to roads i.e. reduce congestion/number of cars, safer roads, stop vehicles blocking access on cycle paths/ pavements, etc.
3% leave comments regarding improvements to trains i.e. cheaper fares, more reliable, etc.
1% leave comments regarding improvements to taxis i.e. choice, reliability, cost, electric, better regulated, etc.
52% gave no answer/do not know/ not applicable

wdt_ID Responses (showing key themes) %
1 Bus comments (i.e. cheaper fares, more/different/direct bus routes, more frequent, more reliable, evening/night timetable, etc.) 18
2 General comments (i.e. more reliable transport, better connections/system, safer travel, cleaner air, etc.) 16
3 Cycling/ E-scooter comments (i.e. separate/safer/wider cycle lanes, more cycle routes, safe/more bike storage areas, ban cycling/e-scooters on pavements and footpaths, regulate e-scooters better, etc.) 13
4 Walking comments (i.e. safer environment, better maintained pavements, better lighting, clean streets, more green areas/ walking routes, etc.) 5
5 Miscellaneous 5
6 Road comments (i.e. reduce congestion/number of cars, safer roads, stop vehicles blocking access on cycle paths/ pavements, etc.) 4
7 Train comments (i.e. cheaper fares, more reliable, etc.) 3
8 Taxi comments (i.e. choice, reliability, cost, electric, better regulated) 1
9 No answer/ don’t know/ not applicable 52

Key differences by demographic

Sex

Higher proportions of male residents could be encouraged to choose sustainable travel options by improvements to cycling and rental e-scooter infrastructure. Improvements to buses, trains, walking routes and apps would encourage females more

Age

Younger residents are more likely to be encouraged to choose sustainable travel options, particularly by improvements to public transport, rental e-scooters and an information app

Disabled

Improvements to rental e-scooters, taxis and improved disabled access is more important to disabled residents