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Summary

  • Dissatisfaction levels are low, less than 20% across all criteria. However, a large proportion of residents report being neither satisfied nor dissatisfied
  • Just under half of residents were satisfied with the location and quality of the activities (47% and 44%)
  • Residents reported least satisfaction with the cost (20%) and range of cultural activities on offer (19%)

Thinking about the activities you participate in, how satisfied are you with the cultural activity offered in the city overall based on the following criteria?

Weighted base: (from top to bottom) 1556 | 1570 | 1567 | 1565 | 1577

This chart shows that:
In terms of the location of activities, 7% of residents are very satisfied, 40% are satisfied, 39% are neither satisfied nor dissatisfied, 10% are dissatisfied, and 4% are very dissatisfied with the cultural activity offered in the city overall
In terms of quality, 7% of residents are very satisfied, 37% are satisfied, 43% are neither satisfied nor dissatisfied, 8% are dissatisfied, and 5% are very dissatisfied with the cultural activity offered in the city overall
In terms of accessibility, 6% of residents are very satisfied, 35% are satisfied, 47% are neither satisfied nor dissatisfied, 6% are dissatisfied, and 5% are very dissatisfied with the cultural activity offered in the city overall
In terms of the range of activities, 4% of residents are very satisfied, 34% are satisfied, 43% are neither satisfied nor dissatisfied, 14% are dissatisfied, and 5% are very dissatisfied with the cultural activity offered in the city overall
In terms of cost, 5% of residents are very satisfied, 28% are satisfied, 47% are neither satisfied nor dissatisfied, 15% are dissatisfied, and 5% are very dissatisfied with the cultural activity offered in the city overall

Reasons for dissatisfaction

Key differences by demographic

Sex

Males are less satisfied than females across all criteria

Age

The number of residents who are ‘very satisfied’  generally decreases with age, with the exception of ‘range of activities’ which shows mixed results across age groups

Ethnic group

More residents from white ethnic groups are ‘satisfied’ or ‘very satisfied’ according to these criteria in comparison to those from ethnic minority backgrounds, except for ‘accessibility’