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Integrated journey planning and fare payment to provide easy to use seamless multi-operator and multi-modal travel

Why do you agree with Policy I?

Base: All those who agree with Policy I (578)
wdt_ID Key themes %
1 Ease of use/convenience/simplicity is important (especially around ticketing validity/pricing) 15
3 Generally positive/supportive 10
12 Integrated across different modes/operators would be good 9
13 Two bus companies with different tickets and overlapping timetables is unhelpful and expensive 8
14 Would increase likelihood to travel via public transport 6
15 Digital/contactless (tap in tap out)/app-based solution is good (TfL/Oyster frequently mentioned, Stockholm, Nottingham, Nexus, other European cities generally) 6
16 Reduce fares generally/make it affordable 5
17 Ensure value for money/always get cheapest fare/flexible options/consistency 4
18 Much needed 4
19 Accessibility e.g. non-digital options need to be retained, co-create with those with lived experience 2
20 Sceptical about implementation 2
21 Multi-ticket options e.g. Solent Go need to be advertised more 1
22 Combining planning and purchase is good 1
23 Public transport needs improving more generally e.g. joined up timetables, better routes and frequencies, reliable 1
24 Consider zonal payment system with daily/weekly price caps 1
25 Don't spend too much money developing it/keep it simple 1
26 Other e.g. publicly-owned transport would be better, how will it fit with existing disabled or pensioner bus passes, all operators need to be onboard, can it include bike/scooter rental, incentivise people to join up 2
27 Na/no comment 50

Please could you tell us why you disagree with Policy I?

Base: All those who disagree with Policy I (48)
wdt_ID Key themes %
1 Sceptical about implementation 23
3 Fares will still be too expensive 19
12 Expensive to develop/waste of time and money 13
13 Other priorities/not needed 8
14 Make public transport free for residents/children in education 8
15 Bus companies need to have shared ticketing 4
16 Other e.g. use TfL system as a starting point, should already exist, deals don't work for hybrid working, not good for pensioners, bad idea 10
17 Na/no comment 27

Please could you tell us why you neither agree nor disagree with Policy I?

Base: All those who neither agree nor disagree with Policy I (147)
wdt_ID Key themes %
1 Sceptical about implementation 11
3 Already available/not needed/low take-up 7
12 Type of payment system comments e.g. app-based, contactless payments, base on TfL system, expand bus pass system nationally for other age groups, have one bus company operating in Portsmouth 3
13 Multi-tickets are too complicated and don't always work 3
14 Other priorities are more important e.g. accurate information on journeys, better service and infrastructure, too many people 3
15 Cost is main issue 3
16 Accessibility comments e.g. non-digital options, ensure works for the visually-impaired 2
17 Low awareness of Solent Go 1
18 High cost of new system 1
19 Other e.g. won't work outside local area, delays might lead to overcharging, need good refund system 3
20 Na/no comment 67

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