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Summary

  • Most tenants feel satisfied with their landlord’s approach to handling anti-social behaviour (58%), whilst over a fifth are dissatisfied (22%)
  • Levels of dissatisfaction are highest amongst those aged 25-34, 55-64, and those from non-white ethnic groups (31%-38%)
  • There is little difference in opinion between those with or without a disability or between males and females
  • Over half of tenants living in Wecock Farm and Leigh Park are ‘very satisfied’ with their landlord’s approach to handling anti-social behaviour (54%-58%), whilst 43% of those living in Landport are dissatisfied
  • Dissatisfaction is higher among those in housing for older people/ sheltered housing or general needs accommodation (20%-23%)
  • Those living in flats or maisonettes express lower levels of satisfaction with the handling of anti-social behaviour

How satisfied or dissatisfied are you with your landlord’s approach to handling anti-social behaviour?

Total sample

Base: Weighted base (741)

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour:
31% are very satisfied, 27% are fairly satisfied, 21% are neither satisfied nor dissatisfied, 13% are fairly dissatisfied, and 9% are very dissatisfied.

By age

Base: from top to bottom - 20* | 109 | 153 | 117 | 154 | 187 | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by age:
Of those aged 18-24 years, 12% are very satisfied, 3% are fairly satisfied, 83% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 1% are very dissatisfied.
Of those aged 25-34 years, 25% are very satisfied, 24% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 25% are fairly dissatisfied, and 12% are very dissatisfied.
Of those aged 35-44 years, 39% are very satisfied, 25% are fairly satisfied, 18% are neither satisfied nor dissatisfied, 14% are fairly dissatisfied, and 5% are very dissatisfied.
Of those aged 45-54 years, 38% are very satisfied, 14% are fairly satisfied, 30% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 8% are very dissatisfied.
Of those aged 55-64 years, 25% are very satisfied, 36% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 19% are fairly dissatisfied, and 12% are very dissatisfied.
Of those aged Over 64 years, 30% are very satisfied, 33% are fairly satisfied, 24% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 8% are very dissatisfied.

By sex

Base: Male (264) | Female (477)

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by sex:
Of those who are male, 24% are very satisfied, 36% are fairly satisfied, 21% are neither satisfied nor dissatisfied, 10% are fairly dissatisfied, and 9% are very dissatisfied.
Of those who are female, 34% are very satisfied, 22% are fairly satisfied, 20% are neither satisfied nor dissatisfied, 15% are fairly dissatisfied, and 8% are very dissatisfied.

By ethnicity

Base: White ethnic groups (639) | Non-white ethnic groups (83)

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by ethnicity:
Of those from white ethnic groups, 31% are very satisfied, 26% are fairly satisfied, 22% are neither satisfied nor dissatisfied, 13% are fairly dissatisfied, and 7% are very dissatisfied.
Of those from non-white ethnic groups, 20% are very satisfied, 37% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 22% are fairly dissatisfied, and 16% are very dissatisfied.

By disability

Base: Disability (399) | No disability (315)

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by disability:
Of those who have a disability, 29% are very satisfied, 26% are fairly satisfied, 23% are neither satisfied nor dissatisfied, 12% are fairly dissatisfied, and 10% are very dissatisfied.
Of those who do not have a disability, 31% are very satisfied, 30% are fairly satisfied, 18% are neither satisfied nor dissatisfied, 16% are fairly dissatisfied, and 6% are very dissatisfied.

By area

Base: from top to bottom - 37 | 178 | 108 | 42 | 132 | 106 | 124 | 14* | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by area:
Of those living in Wecock Farm, 58% are very satisfied, 8% are fairly satisfied, 17% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 14% are very dissatisfied.
Of those living in Leigh Park, 54% are very satisfied, 22% are fairly satisfied, 17% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in Paulsgrove, 26% are very satisfied, 37% are fairly satisfied, 23% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 11% are very dissatisfied.
Of those living in Portsea, 24% are very satisfied, 26% are fairly satisfied, 21% are neither satisfied nor dissatisfied, 18% are fairly dissatisfied, and 11% are very dissatisfied.
Of those living in Somerstown, 22% are very satisfied, 32% are fairly satisfied, 22% are neither satisfied nor dissatisfied, 13% are fairly dissatisfied, and 11% are very dissatisfied.
Of those living in Landport, 20% are very satisfied, 23% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 42% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Buckland, 19% are very satisfied, 32% are fairly satisfied, 20% are neither satisfied nor dissatisfied, 13% are fairly dissatisfied, and 17% are very dissatisfied.
Of those living in Supported, 2% are very satisfied, and 98% are neither satisfied nor dissatisfied.

By stock type

Base: from top to bottom - 7* | 33 | 686 | 15* | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by stock type:
Of those living in Temporary social housing, 93% are very satisfied, 2% are fairly satisfied, 4% are neither satisfied nor dissatisfied, and less than 1% are very dissatisfied.
Of those living in Housing for older people/ sheltered housing, 35% are very satisfied, 32% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 9% are very dissatisfied.
Of those living in General needs, 31% are very satisfied, 27% are fairly satisfied, 19% are neither satisfied nor dissatisfied, 14% are fairly dissatisfied, and 9% are very dissatisfied.
Of those living in Other supported housing, 4% are very satisfied, 2% are fairly satisfied, 92% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 1% are very dissatisfied.

By property type

Base: from top to bottom - 14* | 206 | 106 | 414 | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied with their landlord’s approach to handling anti-social behaviour by property type:
Of those living in a Bungalow, 66% are very satisfied, less than 1% are neither satisfied nor dissatisfied, and 34% are very dissatisfied.
Of those living in a House, 49% are very satisfied, 24% are fairly satisfied, 20% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 33% are very satisfied, 31% are fairly satisfied, 18% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 11% are very dissatisfied.
Of those living in a Flat in high rise building, 20% are very satisfied, 28% are fairly satisfied, 22% are neither satisfied nor dissatisfied, 21% are fairly dissatisfied, and 10% are very dissatisfied.