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Summary

  • The vast majority of tenants agree that their landlord treats them fairly and with respect (90%), whilst just 4% disagree
  • Agreement is consistently high amongst varying demographic factors
  • Disagreement is slightly higher among those aged 25-34 and 55-64 (9%-10%)
  • Although tenants living in all areas show high levels of agreement that their landlord treats them fairly and with respect, a slightly higher proportion of those living in Landport and Paulsgrove express disagreement (8%-9%)
  • Agreement is also high amongst different stock types, but rates of ‘strongly’ agreeing with the statement are lower for those in housing for older people/ sheltered housing and other supported housing
  • Those living in flats express lower rates of ‘strongly’ agreeing than those in houses or bungalows

To what extent do you agree or disagree with the following “my landlord treats me fairly and with respect”?

Total sample

Base: Weighted sample (924)

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect”:
54% are very satisfied, 36% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 2% are very dissatisfied.

By age

Base: from top to bottom - 22* | 121 | 178 | 179 | 181 | 244 | *Caution small base

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by age:
Of those aged 18-24 years, 10% are very satisfied, 84% are fairly satisfied, 2% are neither satisfied nor dissatisfied, less than 1% are fairly dissatisfied, and 4% are very dissatisfied.
Of those aged 25-34 years, 49% are very satisfied, 35% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged 35-44 years, 61% are very satisfied, 31% are fairly satisfied, 7% are neither satisfied nor dissatisfied, and 1% are very dissatisfied.
Of those aged 45-54 years, 52% are very satisfied, 40% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 2% are very dissatisfied.
Of those aged 55-64 years, 50% are very satisfied, 35% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 6% are very dissatisfied.
Of those aged Over 64 years, 61% are very satisfied, 32% are fairly satisfied, 6% are neither satisfied nor dissatisfied, and 1% are fairly dissatisfied.

By sex

Base: Male (341) | Female (583)

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by sex:
Of those who are male, 51% are very satisfied, 42% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 1% are very dissatisfied.
Of those who are female, 56% are very satisfied, 32% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 3% are very dissatisfied.

By ethnicity

Base: White ethnic groups (808) | Non-white ethnic groups (96)

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by ethnicity:
Of those who are from white ethnic groups, 57% are very satisfied, 34% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 2% are very dissatisfied.
Of those who are from white ethnic groups, 31% are very satisfied, 54% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.

By disability

Base: Disability (479) | No disability (412)

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by disability:
Of those who have a disability, 58% are very satisfied, 32% are fairly satisfied, 6% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 3% are very dissatisfied.
Of those who do not have a disability, 50% are very satisfied, 41% are fairly satisfied, 4% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 1% are very dissatisfied.

By area

Base: from top to bottom - 233 | 40 | 161 | 158 | 50 | 107 | 161 | 15* | *Caution small base

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by area:
Of those living in Leigh Park, 74% are very satisfied, 19% are fairly satisfied, 4% are neither satisfied nor dissatisfied, less than 1% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in Wecock Farm, 71% are very satisfied, 16% are fairly satisfied, and 13% are neither satisfied nor dissatisfied.
Of those living in Somerstown, 58% are very satisfied, 33% are fairly satisfied, 7% are neither satisfied nor dissatisfied, less than 1% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Buckland, 52% are very satisfied, 37% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in Portsea, 47% are very satisfied, 42% are fairly satisfied, 7% are neither satisfied nor dissatisfied, and 4% are fairly dissatisfied.
Of those living in Landport, 41% are very satisfied, 50% are fairly satisfied, 1% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and less than 1% are very dissatisfied.
Of those living in Paulsgrove, 35% are very satisfied, 47% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Supported, 10% are very satisfied, and 90% are fairly satisfied.

By stock type

Base: from top to bottom - 7* | 824 | 79 | 15* | *Caution small base

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by stock type:
Of those living in Temporary social housing, 99% are very satisfied, less than 1% are fairly satisfied, less than 1% are neither satisfied nor dissatisfied, and less than 1% are fairly dissatisfied.
Of those living in General needs, 57% are very satisfied, 32% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in Housing for older people/ sheltered housing, 32% are very satisfied, 63% are fairly satisfied, 2% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in Other supported housing, 5% are very satisfied, 92% are fairly satisfied, 2% are neither satisfied nor dissatisfied, 1% are fairly dissatisfied, and 1% are very dissatisfied.

By property type

Base: from top to bottom - 261 | 14* | 134 | 515 | *Caution small base

This chart shows to what extent tenants agree or disagree with the following “my landlord treats me fairly and with respect” by property type:
Of those living in a House, 71% are very satisfied, 20% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 1% are very dissatisfied.
Of those living in a Bungalow, 66% are very satisfied, less than 1% are fairly satisfied, and 34% are fairly dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 50% are very satisfied, 34% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 2% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in a Flat in a high-rise building, 47% are very satisfied, 45% are fairly satisfied, 5% are neither satisfied nor dissatisfied, 3% are fairly dissatisfied, and 1% are very dissatisfied.