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Summary

  • The majority of respondents are satisfied that their landlord keeps communal areas clean and well maintained (80%), whilst 11% are dissatisfied
  • Levels of satisfaction are lower among those living in Leigh Park, those in general needs accommodation, and those in flats/ maisonettes in low-rise buildings

How satisfied or dissatisfied are you that your landlord keeps these communal areas clean and well maintained?

Total sample

Base: Weighted sample - those with communal areas (643)

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained:
51% are very satisfied, 29% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 4% are very dissatisfied.

By area

Base: from top to bottom - 15* | 25* | 81 | 52 | 161 | 104 | 162 | 43 | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained by area:
Of those living in Supported, 98% are very satisfied, and 2% are fairly satisfied.
Of those living in Wecock Farm, 67% are very satisfied, 17% are fairly satisfied, 8% are neither satisfied nor dissatisfied, and 8% are very dissatisfied.
Of those living in Paulsgrove, 63% are very satisfied, 20% are fairly satisfied, 7% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 4% are very dissatisfied.
Of those living in Portsea, 52% are very satisfied, 30% are fairly satisfied, 4% are neither satisfied nor dissatisfied, 11% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Buckland, 48% are very satisfied, 32% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 6% are fairly dissatisfied, and 5% are very dissatisfied.
Of those living in Landport, 47% are very satisfied, 34% are fairly satisfied, 15% are neither satisfied nor dissatisfied, 4% are fairly dissatisfied, and less than 1% are very dissatisfied.
Of those living in Somerstown, 45% are very satisfied, 35% are fairly satisfied, 8% are neither satisfied nor dissatisfied, 9% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in Leigh Park, 38% are very satisfied, 26% are fairly satisfied, 14% are neither satisfied nor dissatisfied, 8% are fairly dissatisfied, and 15% are very dissatisfied.

By stock type

Base: from top to bottom - 6* | 15* | 78 | 544 | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained by stock type:
Of those living in Temporary social housing, 98% are very satisfied, 2% are neither satisfied nor dissatisfied, and 1% are very dissatisfied.
Of those living in Other supported housing, 93% are very satisfied, 4% are fairly satisfied, 2% are neither satisfied nor dissatisfied, and 1% are very dissatisfied.
Of those living in Housing for older people/ sheltered housing, 75% are very satisfied, 12% are fairly satisfied, 4% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 2% are very dissatisfied.
Of those living in General needs, 45% are very satisfied, 33% are fairly satisfied, 10% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 5% are very dissatisfied.

By property type

Base: from top to bottom - 7* | 519 | 116 | *Caution small base

This chart shows to what extent tenants are satisfied or dissatisfied that their landlord keeps communal areas clean and well maintained by property type:
Of those living in a House, 78% are very satisfied, 22% are fairly satisfied, and less than 1% are neither satisfied nor dissatisfied.
Of those living in a Flat in high rise building, 52% are very satisfied, 30% are fairly satisfied, 9% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 3% are very dissatisfied.
Of those living in a Flat/ maisonette in low-rise building, 43% are very satisfied, 27% are fairly satisfied, 13% are neither satisfied nor dissatisfied, 7% are fairly dissatisfied, and 10% are very dissatisfied.