BSIP: Bus charter

Summary:

• The vast majority of respondents would like reliable services (92%)
• Up-to-date timetable information displayed at bus stations / stop (RTI) was also popular (83%)
• Selected by at least three-quarters of respondents is a clean travel environment (76%) and accessible timetable information (75%)
• Friendly and helpful drivers are also important to respondents (71%) as are safe services (69%) and clear route information (68%)
• Less than two thirds of respondents want a comfortable travel environment (65%), bus services accessible to all (64%) and bus stops and waiting areas maintained (65%) included in a bus charter
• Easy to understand fares is less of an issue (58%) as is bus travel being prioritised on the road (51%)
• 16% of respondents made suggestions of other things they would like included in a bus charter, these include affordable or cheaper fares, more fare options, more routes and more frequent services, as well as environmental comments such as having eco-friendly / electric buses

Base: Total sample (947)

This chart shows that the vast majority of respondents would like reliable services (92%) and up-to-date timetable information displayed at bus stations/ stop (RTI) was also popular (83%). The chart also shows that at least three-quarters of respondents selected a clean travel environment (76%) and accessible timetable information (75%)
The chart also highlights that friendly and helpful drivers are important to respondents (71%), as are safe services (69%) and clear route information (68%)
Less than two thirds of respondents want a comfortable travel environment (65%), bus services accessible to all (64%) and bus stops and waiting areas maintained (65%) included in a bus charter
Easy to understand fares is less of an issue (58%) as is bus travel being prioritised on the road (51%). 16% of respondents made suggestions of other things they would like included in a bus charter, these include affordable or cheaper fares, more fare options, more routes and more frequent services, as well as environmental comments such as having eco-friendly / electric buses.