Summary:
- The biggest ways in which the bus service is a barrier to businesses is routes not taking people where they need to go (54%) and journeys taking too long (46%)
- Access to the bus network is an issue for over a third of respondents; bus stops not being available near the business or workforce (both 36%)
- Only a small proportion of respondents report that transport does not affect their organisation (7%)
- The main impacts are on staff getting to and from work (63%) and customers getting to them (58%)
- Staff making journeys for work was reported by 42% of respondents
- At a lower level, a quarter report that transport issues affect recruitment and retention and 17% report deliveries being impacted (17%)
An asterisk (*) indicates a very small base size, caution should be taken when interpreting the results