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Summary

  • 70% of respondents have had a repair carried out in their home in the past 12 months
  • A much higher proportion of tenants have had repairs carried out in their home, compared to leaseholders
  • A slightly higher proportion of tenants living in a maisonette or a house have had repairs carried out in the past 12 months compared to those living in flats

Have we carried out a repair to your home in the last 12 months?

Base: Total sample (277)

This chart shows that
70% of respondents have had a repair carried out in the last 12 months, whilst 30% haven’t

Have we carried out a repair to your home in the last 12 months? - by tenant and leaseholder

Base: Tenants (243) | Leaseholders (25*) *Caution small base

This chart shows that
73% of tenants have had a repair carried out in the last 12 months, whilst 27% haven’t
44% of leaseholders have had a repair carried out in the last 12 months, whilst 56% haven’t

Have we carried out a repair to your home in the last 12 months? - by accommodation type

Base: Tenants - from top to bottom (119) | (74) | (22*) *Caution small base

This chart shows that
73% of tenants living in general needs accommodation have had a repair carried out in the last 12 months, whilst 27% haven’t
73% of tenants living in sheltered accommodation have had a repair carried out in the last 12 months, whilst 27% haven’t
73% of tenants living in supported needs accommodation have had a repair carried out in the last 12 months, whilst 27% haven’t

Have we carried out a repair to your home in the last 12 months? - by property type

Base: Tenants - from top to bottom (22*) | (43) | (36) | (140) *Caution small base

This chart shows that
82% of tenants living in a maisonette have had a repair carried out in the last 12 months, whilst 18% haven’t
77% of tenants living in a house have had a repair carried out in the last 12 months, whilst 23% haven’t
75% of tenants living in a flat in a building with more than 11 floors have had a repair carried out in the last 12 months, whilst 25% haven’t
71% of tenants living in a flat in a building with less than 11 floors have had a repair carried out in the last 12 months, whilst 29% haven’t