- The majority of respondents are satisfied with the council as their landlord (67% quite or very satisfied). This rate appears highest amongst tenants in sheltered accommodation
- Over half of tenants living in a house or a flat in a building with fewer than 11 floors are very satisfied with the council as their landlord, this is higher than for those in flats in a building with more than 11 floors, or those living in a maisonette
Satisfaction with the council as a landlord
Summary
As a tenant / leaseholder, how satisfied or dissatisfied do you feel with the council as your landlord?
Base: Total sample (330)
42% of respondents are very satisfied with the council as their landlord, 25% are quite satisfied, 16% are neither satisfied nor dissatisfied, 10% are quite dissatisfied, and 8% are very dissatisfied
As a tenant / leaseholder, how satisfied or dissatisfied do you feel with the council as your landlord? - by tenants and leaseholders
Base: Tenants (243) | Leaseholders (25*) *Caution small base
This chart shows that
51% of tenants are very satisfied with the council as their landlord, 23% are quite satisfied, 12% are neither satisfied nor dissatisfied, 7% are quite dissatisfied, and 7% are very dissatisfied
16% of leaseholders are very satisfied with the council as their landlord, 24% are quite satisfied, 20% are neither satisfied nor dissatisfied, 32% are quite dissatisfied, and 8% are very dissatisfied
As a tenant / leaseholder, how satisfied or dissatisfied do you feel with the council as your landlord? - by accommodation type
Base: Tenants - from top to bottom (74) | (119) | (22*) *Caution small base
This chart shows that
72% of tenants in sheltered accommodation are very satisfied with the council as their landlord, 16% are quite satisfied, 7% are neither satisfied nor dissatisfied, 3% are quite dissatisfied, and 3% are very dissatisfied
42% of tenants in general needs accommodation are very satisfied with the council as their landlord, 23% are quite satisfied, 13% are neither satisfied nor dissatisfied, 11% are quite dissatisfied, and 11% are very dissatisfied
36% of tenants in supported accommodation are very satisfied with the council as their landlord, 36% are quite satisfied, 14% are neither satisfied nor dissatisfied, 9% are quite dissatisfied, and 5% are very dissatisfied
As a tenant / leaseholder, how satisfied or dissatisfied do you feel with the council as your landlord? - by disability
Base: Tenants - Disability (104) | No disability (110)
This chart shows that
48% of tenants with a disability are very satisfied with the council as their landlord, 21% are quite satisfied, 15% are neither satisfied nor dissatisfied, 8% are quite dissatisfied, and 8% are very dissatisfied
54% of tenants without a disability are very satisfied with the council as their landlord, 24% are quite satisfied, 9% are neither satisfied nor dissatisfied, 7% are quite dissatisfied, and 6% are very dissatisfied
As a tenant / leaseholder, how satisfied or dissatisfied do you feel with the council as your landlord? - by property type
Base: Tenants - from top to bottom (43) | (140) | (36) | (22*) *Caution small base
This chart shows that
56% of tenants living in a house are very satisfied with the council as their landlord, 14% are quite satisfied, 14% are neither satisfied nor dissatisfied, 2% are quite dissatisfied, and 14% are very dissatisfied
54% of tenants living in a flat in a building with less than 11 floors are very satisfied with the council as their landlord, 24% are quite satisfied, 11% are neither satisfied nor dissatisfied, 9% are quite dissatisfied, and 3% are very dissatisfied
42% of tenants living in a flat in a building with more than 11 floors are very satisfied with the council as their landlord, 28% are quite satisfied, 11% are neither satisfied nor dissatisfied, 6% are quite dissatisfied, and 14% are very dissatisfied
36% of tenants living in a maisonette are very satisfied with the council as their landlord, 32% are quite satisfied, 9% are neither satisfied nor dissatisfied, 14% are quite dissatisfied, and 9% are very dissatisfied
