- Just over half of respondents currently use apps to access services (54%)
- Respondents aged 35-54 and with no disabilities are most likely to use apps to access services
- The majority of respondents aged 75 and over do not currently use apps to access services
Using apps to access services
Summary
Do you currently use apps to access services? (e.g. online banking / MyPortsmouth)
Base: Total sample (281)
This chart shows that
54% of respondents currently use apps to access services, whilst 46% do not
Do you currently use apps to access services? - by age
Base: Total sample - from top to bottom (14*) | (31) | (27*) | (52) | (51) | (55) *Caution small base
This chart shows that
64% of respondents aged 18-34 currently use apps to access services, whilst 36% do not
77% of respondents aged 35-44 currently use apps to access services, whilst 23% do not
74% of respondents aged 45-54 currently use apps to access services, whilst 26% do not
60% of respondents aged 55-64 currently use apps to access services, whilst 40% do not
59% of respondents aged 65-74 currently use apps to access services, whilst 41% do not
22% of respondents aged 75 and over currently use apps to access services, whilst 78% do not
Do you currently use apps to access services? - by tenant and leaseholder
Base: Tenants (243) | Leaseholders (25*) *Caution small base
This chart shows that
54% of tenants currently use apps to access services, whilst 46% do not
60% of leaseholders currently use apps to access services, whilst 40% do not
Do you currently use apps to access services? - by disability
Base: Tenants - Disability (104) | No disability (110)
This chart shows that
46% of tenants with a disability currently use apps to access services, whilst 54% do not
61% of tenants without a disability currently use apps to access services, whilst 39% do not
