Listening to tenants’ views

• 40% of respondents are satisfied that the council listens to their views and acts upon them, whilst 40% are neither satisfied nor dissatisfied, and 20% are dissatisfied
• Tenants over the age of 64 and tenants living in sheltered accommodation are more likely to feel satisfied that the council listens to their views and acts upon them

This chart shows that
19% of respondents are very satisfied that the council listens to their views and acts upon them, 21% are quite satisfied, 40% are neither satisfied nor dissatisfied, 8% are quite dissatisfied, and 12% are very dissatisfied

This chart shows that
20% of tenants are very satisfied that the council listens to their views and acts upon them, 21% are quite satisfied, 38% are neither satisfied nor dissatisfied, 8% are quite dissatisfied, and 13% are very dissatisfied
12% of leaseholders are very satisfied that the council listens to their views and acts upon them, 16% are quite satisfied, 60% are neither satisfied nor dissatisfied, 4% are quite dissatisfied, and 8% are very dissatisfied

This chart shows that
32% of tenants living in sheltered accommodation are very satisfied that the council listens to their views and acts upon them, 31% are quite satisfied, 30% are neither satisfied nor dissatisfied, and 7% are very dissatisfied
18% of tenants living in supported accommodation are very satisfied that the council listens to their views and acts upon them, 23% are quite satisfied, 45% are neither satisfied nor dissatisfied, and 14% are very dissatisfied
15% of tenants living in general needs accommodation are very satisfied that the council listens to their views and acts upon them, 15% are quite satisfied, 39% are neither satisfied nor dissatisfied, 14% are quite dissatisfied, and 16% are very dissatisfied

This chart shows that
21% of tenants aged 18-34 are very satisfied that the council listens to their views and acts upon them, 7% are quite satisfied, 57% are neither satisfied nor dissatisfied, 7% are quite dissatisfied, and 7% are very dissatisfied
10% of tenants aged 35-44 are very satisfied that the council listens to their views and acts upon them, 16% are quite satisfied, 32% are neither satisfied nor dissatisfied, 23% are quite dissatisfied, and 19% are very dissatisfied
7% of tenants aged 45-54 are very satisfied that the council listens to their views and acts upon them, 19% are quite satisfied, 33% are neither satisfied nor dissatisfied, 4% are quite dissatisfied, and 37% are very dissatisfied
17% of tenants aged 55-64 are very satisfied that the council listens to their views and acts upon them, 15% are quite satisfied, 46% are neither satisfied nor dissatisfied, 10% are quite dissatisfied, and 12% are very dissatisfied
31% of tenants aged 65-74 are very satisfied that the council listens to their views and acts upon them, 25% are quite satisfied, 35% are neither satisfied nor dissatisfied, 6% are quite dissatisfied, and 2% are very dissatisfied
25% of tenants aged 75 and over are very satisfied that the council listens to their views and acts upon them, 35% are quite satisfied, 31% are neither satisfied nor dissatisfied, 2% are quite dissatisfied, and 7% are very dissatisfied

This chart shows that
22% of tenants with a disability are very satisfied that the council listens to their views and acts upon them, 22% are quite satisfied, 33% are neither satisfied nor dissatisfied, 8% are quite dissatisfied, and 15% are very dissatisfied
18% of tenants without a disability are very satisfied that the council listens to their views and acts upon them, 22% are quite satisfied, 41% are neither satisfied nor dissatisfied, 8% are quite dissatisfied, and 11% are very dissatisfied