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Summary

  • The most common mode of transport trial users use alongside the rental e-scooters is walking, with over two thirds walking alongside using the trial often or very often (67%)
  • Further analysis shows that these trends are consistent across frequent travellers for different types of journey e.g. commuting or riding for fun / enjoyment. Walking alongside e-scooter use is most common across all journey types for frequent travellers, with between 77% and 83% of frequent travellers walking ‘often’ or ‘very often’ in the same journey as using a rental e-scooter
  • For their last rental e-scooter trip, over half of trial users would have used a private vehicle or taxi to make this journey if they had not used an e-scooter (56%)
  • Over half of trial users now use a car less often or much less often than they did before the trial (55%)
  • The majority of trial users travel by public transport the same as before using the trial (59%), but 37% travel by public transport less often or much less often than before as a result of the trial
  • Just over two thirds of trial users walk or cycle the same as they did before the trial (67%), and just over one fifth walk or cycle more often or much more often than they did before the trial (21%)

This data is from wave 2 of the rental e-scooter research

How often do you use a rental e-scooter alongside the following modes of transport within the same journey?

Base: Trial users  – from left to right | (574) | (570) | (570) | (572) | (572) | (570) | (570)

This chart shows how often trial users use rental e-scooters alongside other modes of transport in the same journey.
12% of trial users never walk alongside using rental e-scooters, 21% do not walk very often alongside rental e-scooters, 39% often walk alongside using rental e-scooters, and 28% walk very often alongside using rental e-scooters.
56% of trial users never use a private vehicle alongside using rental e-scooters, 18% do not use a private vehicle very often alongside rental e-scooters, 16% often use a private vehicle alongside using rental e-scooters, and 10% use a private vehicle very often alongside using rental e-scooters.
63% of trial users never use a train alongside using rental e-scooters, 23% do not use a train very often alongside rental e-scooters, 10% often use a train alongside using rental e-scooters, and 4% use a train very often alongside using rental e-scooters.
67% of trial users never use a taxi alongside using rental e-scooters, 19% do not use a taxi very often alongside rental e-scooters, 10% often use a taxi alongside using rental e-scooters, and 4% use a taxi very often alongside using rental e-scooters.
70% of trial users never cycle alongside using rental e-scooters, 17% do not cycle very often alongside rental e-scooters, 9% often cycle alongside using rental e-scooters, and 5% cycle very often alongside using rental e-scooters.
74% of trial users never use a bus alongside using rental e-scooters, 17% do not use a bus very often alongside rental e-scooters, 6% often use a bus alongside using rental e-scooters, and 3% use a bus very often alongside using rental e-scooters.
79% of trial users never use a ferry alongside using rental e-scooters, 15% do not use a ferry very often alongside rental e-scooters, 4% often use a ferry alongside using rental e-scooters, and 2% use a ferry very often alongside using rental e-scooters.

Thinking back to your last rental e-scooter trip, what mode of transport would you have used for your journey if you had not used an electric scooter?

Frequent travellers are trial users who use rental e-scooters for each journey purpose a few times a month or more

Base: Trial users (569) | Frequent travellers  – from top to bottom (168) | (296) | (261) | (201) | (190) | (246)

This chart shows what mode of transport trial users would have used instead of an e-scooter for their last journey made by rental e-scooter. This has also been broken down according to the frequent travellers of each journey purpose (trial users who use rental e-scooters for each journey purpose a few times a month or more).
33% of trial users would have used a private vehicle for their last journey made by rental e-scooter, 24% would have walked, 23% would have taken a taxi, 8% would have cycled, 6% would have taken the bus, 1% would have taken the train, and 5% would not have made the journey.
43% of trial users who frequently travel by rental e-scooter for shopping would have used a private vehicle for their last journey made by rental e-scooter, 16% would have walked, 26% would have taken a taxi, 7% would have cycled, 6% would have taken the bus, and 2% would not have made the journey.
40% of trial users who frequently travel by rental e-scooter for enjoyment or fun would have used a private vehicle for their last journey made by rental e-scooter, 20% would have walked, 24% would have taken a taxi, 7% would have cycled, 7% would have taken the bus, and 3% would not have made the journey.
38% of trial users who frequently travel by rental e-scooter to reach a leisure destination would have used a private vehicle for their last journey made by rental e-scooter, 20% would have walked, 26% would have taken a taxi, 8% would have cycled, 6% would have taken the bus, less than 1% would have taken a train, and 2% would not have made the journey.
38% of trial users who frequently travel by rental e-scooter to go out for food would have used a private vehicle for their last journey made by rental e-scooter, 17% would have walked, 29% would have taken a taxi, 7% would have cycled, 5% would have taken the bus, less than 1% would have taken a train, and 2% would not have made the journey.
37% of trial users who frequently travel by rental e-scooter for commuting for work or education would have used a private vehicle for their last journey made by rental e-scooter, 19% would have walked, 24% would have taken a taxi, 9% would have cycled, 8% would have taken the bus, and 2% would not have made the journey.
35% of trial users who frequently travel by rental e-scooter to visit friends and family would have used a private vehicle for their last journey made by rental e-scooter, 19% would have walked, 31% would have taken a taxi, 6% would have cycled, 7% would have taken the bus, less than 1% would have taken a train, and 2% would not have made the journey.

As a result of the e-scooter rental trial, do you now…?

Base: Trial users | Car (571) | Public transport (569) | Walk / cycle (567)

This chart shows how often trial users travel by car, public transport or walk or cycle now as a result of the trial.
16% of trial users now use a car much less often than before as a result of the trial, 39% use a car less often than before, 43% use a car the same as before, 1% use a car more often than before, and 1% now use a car much more often than before.
15% of trial users now use public transport much less often than before, 22% use public transport less often than before, 59% use public transport the same as before, and 4% use public transport more often than before.
2% of trial users now walk or cycle much less often than before, 10% walk or cycle less often than before, 67% walk or cycle the same as before, 18% walk or cycle more often than before, and 3% walk or cycle much more often than before.