Summary
- Overall, users of the rental e-scooter trial appear more confident in reporting incidents involving rental e-scooters than non-users of the trial
- The majority of non-users do not feel confident at all in reporting incidents / accidents that occur when using a rental e-scooter, anti-social use associated with use of the rental e-scooters, or incidents of abandoned rental e-scooters (66%, 70% and 70%, respectively)
- Comparatively, around a fifth of trial users feel completely confident in reporting each of these issues (23%, 20% and 21%, respectively)
This data is from wave 2 of the rental e-scooter research