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This third wave of research follows the extension of a rental e-scooter trial in Portsmouth. Portsmouth City Council, working with Solent Transport, is one of a number of local authorities taking part in a national trial of rental e-scooters. The survey aimed to understand experiences of and views on the rental e-scooter trial which has been running since March 2021.


A predominately quantitative online survey was launched on Monday 6 December 2021 and closed on Sunday 2 January 2022.

It was promoted through various marketing and communications channels to maximise consultation engagement:

  • Social media
  • PCC email marketing distribution lists
  • Media release encouraging participation
  • PCC website

Response rate

In total the survey received 1,991 responses.

This volume of responses ensures a 95% confidence level with a margin of error of 2.19%, well within acceptable parameters.

The shared e-scooter rental trial

Travel choices

Attitudes towards e-scooters

Further comments

Who we engaged with