Reasons for usage

• The most important reason respondents have decided to use the rental e-scooter scheme is for the environment / sustainability, with 42% of respondents feeling this was very important to them.
• Over a third of respondents also ranked avoiding traffic and congestion (36%), for leisure / fun (36%) and to save time (34%) as very important reasons why they have used the trial
• ‘Other’ reasons respondents gave for deciding to use the trial scheme include the convenience of the scheme, to avoid issues with buses or taxis, and to not use a car

Respondents were asked to rate each reason on a scale of 1-5, 1 being ‘not at all important’ and 5 being ‘very important’.

This chart shows why respondents have decided to use the e-scooter rental trial scheme, with respondents rating the importance of each reason on a scale from 1-5, where 1 is ‘not at all important’ and 5 is ‘very important’.
For the environment or sustainability, 42% of respondents give this a rating of 5, 22% give a rating of 4, 18% give a rating of 3, 6% give a rating of 2, and 13% give a rating of 1
To avoid traffic and congestion, 36% of respondents give this a rating of 5, 26% give a rating of 4, 17% give a rating of 3, 8% give a rating of 2, and 13% give a rating of 1
For leisure or fun, 36% of respondents give this a rating of 5, 33% give a rating of 4, 16% give a rating of 3, 7% give a rating of 2, and 8% give a rating of 1
To save time, 34% of respondents give this a rating of 5, 32% give a rating of 4, 17% give a rating of 3, 6% give a rating of 2, and 12% give a rating of 1
To try something new or different, 32% of respondents give this a rating of 5, 31% give a rating of 4, 22% give a rating of 3, 6% give a rating of 2, and 9% give a rating of 1
To reach places not served by public transport, 31% of respondents give this a rating of 5, 23% give a rating of 4, 18% give a rating of 3, 10% give a rating of 2, and 19% give a rating of 1
To save money, 25% of respondents give this a rating of 5, 20% give a rating of 4, 25% give a rating of 3, 12% give a rating of 2, and 18% give a rating of 1
For their mental health or wellbeing, 21% of respondents give this a rating of 5, 18% give a rating of 4, 22% give a rating of 3, 14% give a rating of 2, and 24% give a rating of 1
For safe travel during the pandemic, 17% of respondents give this a rating of 5, 14% give a rating of 4, 19% give a rating of 3, 10% give a rating of 2, and 39% give a rating of 1
As it is discounted for specific groups, 15% of respondents give this a rating of 5, 6% give a rating of 4, 17% give a rating of 3, 7% give a rating of 4, and 55% give a rating of 1

This chart shows how important respondents have rated the reason ‘for the environment or sustainability’ for using the rental e-scooters compared to Wave Two and Wave Three.
In Wave Four, 42% of trial users give the reason of ‘for the environment or sustainability’ a rating of 5, 22% give this a rating of 4, 18% give this a rating of 3, 6% give this a rating of 2, and 13% give this a rating of 1
In Wave Three, 48% of trial users gave the reason of ‘for the environment or sustainability’ a rating of 5, 20% gave this a rating of 4, 17% gave this a rating of 3, 6% gave this a rating of 2, and 10% gave this a rating of 1
In Wave Two, 48% of trial users gave the reason of ‘for the environment or sustainability’ a rating of 5, 20% gave this a rating of 4, 13% gave this a rating of 3, 7% gave this a rating of 2, and 13% gave this a rating of 1

This chart shows how important respondents have rated the reason ‘to avoid traffic and congestion’ for using the rental e-scooters compared to Wave Two and Wave Three.
In Wave Four, 36% of trial users give the reason of ‘avoiding traffic and congestion’ a rating of 5, 26% give this a rating of 4, 17% give this a rating of 3, 8% give this a rating of 2, and 13% give this a rating of 1
In Wave Three, 40% of trial users gave the reason of ‘avoiding traffic and congestion’ a rating of 5, 23% gave this a rating of 4, 18% gave this a rating of 3, 9% gave this a rating of 2, and 11% gave this a rating of 1
In Wave Two, 40% of trial users gave the reason of ‘avoiding traffic and congestion’ a rating of 5, 21% gave this a rating of 4, 15% gave this a rating of 3, 7% gave this a rating of 2, and 16% gave this a rating of 1

This chart shows how important respondents have rated the reason ‘for leisure or fun’ for using the rental e-scooters compared to Wave Two and Wave Three.
In Wave Four, 36% of trial users give the reason of ‘for leisure or fun’ a rating of 5, 33% give this a rating of 4, 16% give this a rating of 3, 7% give this a rating of 2, and 8% give this a rating of 1
In Wave Three, 43% of trial users gave the reason of ‘for leisure or fun’ a rating of 5, 29% gave this a rating of 4, 17% gave this a rating of 3, 6% gave this a rating of 2, and 6% gave this a rating of 1
In Wave Two, 52% of trial users gave the reason of ‘for leisure or fun’ a rating of 5, 23% gave this a rating of 4, 16% gave this a rating of 3, 3% gave this a rating of 2, and 7% gave this a rating of 1