Recommending using rental e-scooters

• The majority of trial users agree that they would recommend using the rental e-scooters to other people (68%), and a further 15% somewhat agree, with this is slightly lower than for previous waves
• Apart from those aged 65 and over, over two thirds of all age groups would recommend the rental e-scooters to other people
• A third of those 65 and over agree they would recommend the trial, although there is a small base number for this group

An asterisk (*) indicates a small base size, caution should be taken when interpreting the results.

This chart shows whether respondents would recommend using the rental e-scooters to other people based on their experience.
For the total sample of wave four users, 68% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 15% somewhat agree, 4% neither agree or disagree, 3% somewhat disagree and 10% disagree.
For the total sample of wave three users, 73% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 14% somewhat agree, 4% neither agree or disagree, 2% somewhat disagree and 7% disagree.
For the total sample of wave four users, 72% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 14% somewhat agree, 2% neither agree or disagree, 2% somewhat disagree and 9% disagree.

This chart shows whether respondents would recommend using the rental e-scooters to other people based on their experience compared by age.
For the total sample of wave four users, 68% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 15% somewhat agree, 4% neither agree or disagree, 3% somewhat disagree and 10% disagree.
For respondents aged 16 to 24, 66% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 14% somewhat agree, 6% somewhat disagree and 14% disagree.
For respondents age 25 to 34, 72% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 14% somewhat agree, 3% neither agree or disagree, 3% somewhat disagree and 7% disagree.
For respondents aged 35 to 44, 73% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 13% somewhat agree, 3% neither agree or disagree, 1% somewhat disagree and 9% disagree.
For respondents aged 45 to 54, 68% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 16% somewhat agree, 6% neither agree or disagree, 1% somewhat disagree and 10% disagree.
For respondents aged 55 to 64, 69% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 14% somewhat agree, 3% neither agree or disagree, 5% somewhat disagree and 9% disagree.
For respondents aged over 65, 33% agree with the statement ‘ I would recommend using the rental e-scooters to other people’, 39% somewhat agree, 6% neither agree or disagree, 22% disagree.