E-scooter Rental Trial Opinion Survey – Wave 4 Findings 2022

31% of respondents feel positive or very positive about rental e-scooters operating in Portsmouth.

Based on this study, rental e-scooter users are mainly younger (under 45) and are slightly more likely to be male. The majority of rental e-scooter users would recommend using the rental e-scooters to other people.

Scooters are used for a wide variety of purposes, including commuting to work or education, to ride for enjoyment or fun, or to reach a leisure destination.

For trial users, no rental e-scooter parking hubs at the places they would like to start or finish their journey is the main barrier preventing use, whereas respondents who have not used the trial are most concerned about safety.

Cycle lanes separated from the road and roads with a marked cycle lane are where people feel most safe when riding a rental e-scooter or sharing space with others riding rental e-scooters.

• Understand public perceptions of rental e-scooters during the trial
• Measure attitudes towards rental e-scooters during the trial
• Assess the extent of any behaviour change as a result of the trial

A predominantly quantitative online survey was launched on Monday 8 August 2022 and closed on Sunday 4 September 2022.

It was promoted through various marketing and communications channels to maximise consultation engagement:

• Social media
• PCC email marketing distribution lists
• Media release encouraging participation
• PCC website

The survey was supported by qualitative engagement with councillors through a series of three focus groups. All members were invited to participate and there was a good representation across parties.

In total the survey received 3,508 responses.