Customer travel

• Bus services are an issue for customers getting to Port Solent – all businesses agree that customers can only get to them if they have their own transport
• Businesses perceive similar issues with current bus services for customers as for their employees; a lack of services, distance of bus stops and first and last bus times
• Cost is seen as less of an issue for customers

An asterisk (*) indicates a small base size, caution should be taken when interpreting the results

This chart shows that:
83% of businesses strongly agree, and 17% agree that customers can only get to their businesses if they have their own transport (i.e. in a car as a driver or passenger)
67% of businesses strongly agree, 17% agree, and 17% neither agree nor disagree that a lack of bus services affects customers getting to their business
50% of businesses strongly agree, 33% agree, and 17% neither agree nor disagree that the distance of bus stops affects customers getting to their business
33% of businesses strongly agree, 33% agree, and 33% neither agree nor disagree that the first and last bus times affect customers getting to us
33% of businesses strongly agree, 50% neither agree nor disagree, 17% strongly disagree
17% of businesses neither agree nor disagree, 17% disagree, and 67% strongly disagree that bus services do not affect customers