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Summary

  • The key improvements bus users would like to see to bus stops are accurate and functioning real time information boards; and universal, good quality shelters with seating.

What, if any, improvements would you make to bus stops in Portsmouth?

Base: Total sample (1,143)
wdt_ID Key themes %
1 Accurate and working RTI screens e.g. how long, how full, multiple route information, cancellations/bus stop out of use 30
2 Shelters e.g. change orientation, enclose, add to stops without, make bigger, Perspex not glass, somewhere to put bags 23
3 Seating e.g. more, more comfortable, cleaner, higher/lower, not slanted or slatted 11
4 Clear and comprehensive analogue maps and timetables. Positioned sensibly i.e. not too high and not behind seats 6
5 Better maintained e.g. cleaner, repairs done quickly, vandalism fixed 6
6 Green initiatives e.g. living roofs, solar panels, induction charging for electric buses 4
7 Safety features e.g. CCTV, warden, panic button, better lighting 3
8 Rubbish bins at or nearby bus stops 1
9 Better positioning of stops e.g. not on sharp bend, near busy junction or roundabout, set back from very fast roads, not right next to schools, set back in a lay-by 1
10 Widen pavements to improve accessibility for other users or allow room for passengers 1
11 Enforce no smoking/vaping. More no smoking signs 1
12 Audio announcements and/or information button, link with pendant for those visually impaired 1
13 Enforce no parking rules at bus stops 1
14 Less advertising or better positioned advertising so passengers can see bus coming and cyclists can see if there is someone in a shelter who might step out 1
15 Replace missing bus stop posts / better stand out e.g. lit up 1
16 Other e.g. phone charging points, water fountains, free wifi, better drainage to avoid puddles forming, secure bike parking, explain rules for hailing bus, queue system 5
17 No answer / no relevant comment 8