- General uncleanliness is the reason selected by over four fifths of respondents who rate cleanliness and maintenance at bus stops as poor
- Vandalism is selected by almost two thirds of those unhappy with cleanliness and maintenance, and graffiti by 44%
- Of ‘other’ reasons mentioned litter and a lack of bins is the most frequent comment, followed by dirty and broken seating. Poor maintenance such as slow repairs is also commonly mentioned
Issues with the cleanliness and maintenance at bus stops
Summary
Why did you rate the cleanliness and maintenance at bus stops as poor?
Base: All those who rate the cleanliness and maintenance at bus stops as ‘poor’ or ‘very poor’ (259)
This chart shows the reasons why respondents rate the cleanliness and maintenance at bus stops as poor or very poor:
88% because of general uncleanliness
63% because of vandalism
44% because there is graffiti
14% for another reason
Key themes for ‘other’
| wdt_ID | Key themes |
|---|---|
| 1 | Litter e.g. food packaging, cigarette ends, drinks cans / no nearby bins |
| 2 | Dirty / broken seating |
| 3 | Poor maintenance e.g. slow repairs when things get broken |
| 4 | Urine smell |
| 5 | RTI broken |
| 6 | Shelter needs replacing / full overhaul |
| 7 | Cobwebs |
Feedback from the accompanied journeys
- Might find bus stops in more remote locations (i.e. Hilsea roundabout) vandalised but key locations tend to be good
- Need a clearer process for reporting damage to bus stops. Drivers aren’t interested. My Portsmouth app wants a home address which doesn’t work for some bus stops
“It would be good to have a bin where space allows to minimise littering at bus stops.”
