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Summary

  • The number one reason respondents rate accessibility at bus stops as poor is that there is no seating, with well over half of those giving a poor rating selecting this reason
  • Other frequently selected reasons for a poor rating include temporary bus stops not being accessible, street furniture being in the way, no raised access kerb or clearway, or buses not stopping at the raised access kerb

Why do you think the accessibility of bus stops is poor?

Base: All those who think the accessibility of bus stops is ‘poor’ or ‘very poor’ (73)

This chart shows the reasons why respondents rate the accessibility of bus stops as poor or very poor:
56% because there is no seating
30% because temporary bus stops are not accessible
27% because street furniture is in the way
26% because there is no raised access kerb or clearway
25% because the buses don’t stop at the raised access kerb
22% because there is no accessible bus stop for them to get their preferred bus
21% because there is no accessible route to/from the bus stop
26% for another reason

Key themes for ‘other’

wdt_ID Key themes
1 Pavements too narrow
2 Buses don’t go where residents want to go
3 No audio or limited audio
4 Slatted seats are uncomfortable
5 Distance between stops too big
6 Bus stops positioned on sharp bends
7 Cars and vans blocking bus stops
8 Timetables too small

 

Roadworks – would be good to talk to real bus users about what would work / make most sense in terms of diversions and bus locations. (Accompanied bus journey feedback)