Bus ratings: on board experience and ticketing

• Ratings for the on board experience and ticket purchase process are high with 63% or more of respondents rating all these areas as good or very good
• Less than 10% of respondents rate any of the areas as poor or very poor

This chart shows that:
31% of the total sample rate the ticket purchase process as very good, 46% as good, 18% as fair, 3% as poor, and 2% as very poor.
27% of the total sample rate feeling safe on board as very good, 46% as good, 20% as fair, 5% as poor, and 1% as very poor.
25% of the total sample rate accessibility as very good, 49% as good, 20% as fair, 4% as poor, and 2% as very poor.
22% of the total sample rate the helpfulness of bus drivers as very good, 41% as good, 29% as fair, 6% as poor, and 2% as very poor.
20% of the total sample rate the availability of suitable space as very good, 47% as good, 25% as fair, 6% as poor, and 3% as very poor.