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Summary
  • Just over a third (36%) of respondents who signed up for a bike hangar are not actively using one; 94% of these respondents are on a waiting list for a bike hangar
  • Going forward users will be further segmented into ‘active users’ (those that have access to and are using a bike hangar) and ‘sign-up users’ (those that are interested in using a bike hangar but are on a waiting list)
  • Half of active users are using a Cycleworks model bike hangar
  • The remaining half is split between Falco model bike hangars (30%) and Cyclehoop model bike hangars (20%)
  • Half of active users (50%) are using a Cycleworks model bike hangar
  • The remaining half is split between Falco model bike hangars (30%) and Cyclehoop model bike hangars (20%)
  • Over three-quarters of active users (80%) have used their bike hangar for over two months; this indicates that the majority of active users have used their bike hangar for a substantial amount of time

An asterisk (*) indicates a small base size, caution should be taken when interpreting the results

Are you using the bike hangar you have signed up for?

This chart shows the number of user respondents who are using the bike hangar they have signed up for. 64% of respondents who have signed up for a bike hangar are using that bike hangar, with 34% of users who have signed up to use a bike hangar not using that bike hangar.

Base: Signed-up to use a bike hangar (28*) | *caution small base

Why are you not using the bike hangar you signed up to use?

This chart shows that of the respondents who are not using the bike hangar they signed up for 94% are on a waiting list for a bike hangar. A single respondent, accounting for 6% of total responses, stated that they are not using the bike hangar they signed up because no one got back to them.

Base: Have not used the bike hangar signed up for (17*) | *caution small base

Respondents who have access to a bike hangar by bike hangar model (active users)

This chart shows that 50% of respondents who are signed up to a bike hangar and actively using one are using a Cycleworks model hangar. Of the remaining half 30% of respondents are using a Falco model hangar and 20% are using a Cyclehoop model bike hangar.

Base: Active Users (10*) | *caution small base

How long have you been using a bike hangar for?

This chart shows how long active users have been using their bike hangar for. 80% of respondents for this question have used their bike hangar for longer than two months and 20% of respondents have used their bike hangar for between one to two months.

Base: Active users (10*) | *caution small base