- Timings were cited as an issue by 31% of the sample
- This issue was experienced to a similar degree across the different demographic groups within the sample, with few exceptions; specifically, those with financial hardships were most likely to mention this issue, at 43%
- The reasons behind thinking bus timings are poor/very poor were bus reliability (73%) and frequency (62%), followed by an inability to access information about delays and cancellations (31%)
Bus timings
Summary
Why respondents think bus timings and poor / very poor
Base: All rating bus timings as poor/very poor (162)
This chart shows that when respondents were asked why they think bus timings are poor and or very poor
73% of respondents say that the bus times are not reliable
62% say that buses are not frequent enough
31% say that they cannot access information about delays and or cancellations
18% give other reasons as to why they think bus timings are poor/very poor
Direct quotes from respondents
“Make it more viable & reliable and people will use public transport!”
“I would like to use the bus to get to work (West to East of city). Bus times are fine in the morning but consistently delayed in the evenings (~4.30pm) to the extent that I would consistently wait more than 25 minutes for a bus that should have been every 10 minutes. As I was always late collecting my children from nursery, I had to give up travelling by bus and now I drive.”
“The problem of ‘wait half an hour then 3 turn up at once’ has been going on for decades!” Comment on Portsmouth City Council Facebook page
“When it’s cheaper and quicker for me to use my car, I will. Busses are never on time. Routes are not always direct as I know some routes need to cover all the back roads”. Comment on Portsmouth City Council Facebook page
“Buses do not work to online timetables which are different to those in bus shelters and either turn up late or not at all.”
“Not knowing the bus route or when the next bus is due.”